Senior Technical Writer

Litmus • Toronto, ON

1d

About The Position

Litmus is building the data foundation that powers industrial AI. AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that gap. We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest companies to run operations in real time, reduce downtime, and optimize production. Backed by leading investors and trusted by global manufacturers and partners like Google, Microsoft, Dell, Oracle, and Mitsubishi, Litmus is powering the shift toward software-defined manufacturing.

Requirements

• 5+ years of technical writing experience, ideally in B2B, industrial, or IoT software.
• Demonstrated experience documenting AI/ML or data-driven product features.
• Hands-on production experience using AI writing tools (e.g., Claude, ChatGPT, Copilot) to draft, edit, or QA documentation — not just occasional use.
• Comfort working docs-as-code: Markdown, Git, static site generators.
• Strong ability to interview engineers and PMs and turn technical/AI concepts into clear content independently.
• A portfolio demonstrating both technical depth and clarity of writing.

Nice To Haves

• Experience with structured authoring (DITA) or API documentation tooling (Swagger/OpenAPI).
• Working literacy in ML/data science concepts (model training, inference, drift).
• Experience building internal AI tooling or copilots for a documentation team.
• Background in industrial IoT, manufacturing, or OT/IT convergence.

Responsibilities

• Own end-to-end documentation for Litmus's AI/ML capabilities — edge inferencing, anomaly detection, predictive maintenance, model configuration, and limitations — across Litmus Edge and Litmus Edge Manager.
• Translate complex AI/ML and industrial-IoT concepts into clear, accurate content for plant engineers, IT/OT admins, and developers.
• Design and run AI-assisted documentation workflows: LLM-assisted drafting, automated accuracy/consistency checks, and docs-as-code pipelines.
• Partner directly with product managers and ML/data engineers to document model behavior, APIs, and configuration before and at release.
• Set authoring standards and prompt guidelines for how the writing team uses AI tools, and mentor other writers on adoption.
• Maintain information architecture across the help center, in-product help, API reference, and release notes.
• Validate documentation against actual product behavior through hands-on testing, not just spec review.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed