Senior Technical Vendor Manager – Firmware Readiness

IREN•Vancouver, BC

6d•Hybrid

About The Position

The Senior Technical Vendor Manager – Firmware Readiness will play a critical role in ensuring our GPU infrastructure is deployment-ready at scale. This is not a traditional vendor management role – it sits at the intersection of firmware engineering, vendor coordination, and large-scale infrastructure delivery, working closely with NVIDIA, OEM partners, and internal engineering teams. The successful candidate will own end-to-end firmware readiness across NVIDIA and OEMs, ensuring firmware is ready, stable, validated, and aligned to deployment timelines—eliminating delays, reducing deployment risk, and improving overall platform reliability.

Requirements

Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field.
8+ years in technical vendor management, systems engineering, firmware operations, or infrastructure delivery.
Strong understanding of firmware lifecycle management in enterprise, GPU, or HPC environments.
Experience working directly with OEMs, hardware vendors, or platform providers.
Proven ability to manage complex technical programs, escalations, and deployment risks.
Strong communication skills with the ability to influence senior technical stakeholders.
Ability to operate in a fast-paced, high-availability environment.
Strong problem-solving skills with experience in complex, cross-functional programs.

Nice To Haves

Experience with NVIDIA GPU ecosystems (preferred).
Background in AI infrastructure, HPC, or data center operations (preferred).
Experience improving release governance and deployment reliability at scale (preferred).

Responsibilities

Lead end-to-end firmware readiness across NVIDIA and OEM partners.
Track release timelines, dependencies, and validation status across multiple platforms.
Ensure firmware is validated and production-ready ahead of deployment.
Act as the primary escalation point between NVIDIA, OEMs, and internal teams.
Build strong relationships with vendor engineering and support organizations.
Lead technical reviews, escalation calls, and governance forums.
Push vendors to improve release quality, reliability, and responsiveness.
Partner with Engineering, QA, and Operations to strengthen validation and deployment processes.
Coordinate testing, release qualification, and upgrade/rollback planning.
Reduce reactive firefighting by improving upstream coordination.
Identify and manage firmware-related risks and delivery blockers.
Provide clear reporting on readiness, quality, and vendor performance.
Lead incident response and recovery for firmware-related issues.
Establish structured processes for firmware tracking, validation, and release governance.
Develop playbooks and frameworks to support scaling infrastructure programs.
Improve cross-functional alignment across Procurement, Engineering, and Operations.
Document firmware architecture, workflows, and platform components for long-term maintainability.

Benefits

Medical, dental, and vision insurance coverage – 100% company paid for employees and dependents
Company-paid life and disability insurance
Voluntary life and critical illness coverage available
Employee Assistance Program and virtual health care platform
RRSP with company match
Voluntary TFSA
3 weeks annually for vacation and paid holidays
Opportunities for advancement and internal mobility
Training and personal development opportunities
Company events and team-building activities