Senior Technical Trainer

FST Technical Services•Irving, TX

21d

About The Position

The Senior Technical Trainer will lead and drive to completion all assigned duties to enable the Technical Training Department to provide equipment training to customers and internal service personnel. The ideal candidate will have at least 5 years' experience in the semiconductor industry and 3 years' of training experience.

Requirements

Associates Degree in related field preferred (or)
Equivalent combination of education and work experience in a related field (i.e. Mechanical, Electrical, Electronics, Chemical or similar discipline)
Minimum of five years’ experience in the semiconductor industry, preferably as an etch technician in a clean room environment.
Teaching experience: Minimum 3 years’ experience delivering stand-up classroom training on etch equipment.
Travel up to 30% worldwide in support of etch tool installation and modification and in direct support of sustaining maintenance activities.
Advanced knowledge/skills (ability to develop and create projects to completion from scratch) using:
Microsoft Office Suite (Excel, Word, PowerPoint etc.)
Adobe Acrobat X Standard
Adobe Captivate 7 and Above
Adobe Flash Professional CC/Animate CC
Adobe Photoshop CC and/or Corel PHOTO-PAINT
Audacity
CorelDRAW X5 and Above
Ability to learn any new software necessary to create training materials.
Excellent oral communication skills are a must.
Clear, concise, professional, and comprehensive written communication skills

Responsibilities

Trains and Mentors less experienced Technical Trainers.
Develops new training courses/materials, as required, using currently accepted methods and tools from factory sourced documentation with minimum supervision and/or guidance
Performs stand-up instruction of all training courses currently provided by the Training Department, as required, for both internal and external customers, utilizing established teaching methodologies, while maintaining a minimum evaluation rating of 3.5 on SF 6.2-3.1.2 Instructor Evaluations.
Works with Engineering, Customer/Product Support and Manufacturing to ensure that course materials reflect current product features, and is responsible for conducting audits/assessments of course materials, as needed, to determine their applicability to changing requirements.
Oversees and drives to completion special projects and assigned tasks with a minimum of supervision and/or guidance.
Interacts with customers and functional organizations to develop Specifications/Procedures used within training courses.
Learns and maintains proficiency in the use of the required software utilized to create/modify both existing and new training course materials.
Travels up to 30% to conduct on-site training.
Prepares student-training guides utilizing established Master Lesson Plans.
Maintains and repairs training plasma etch equipment as necessary.
Maintains a professional appearance and relationship with customers.
Prepares lesson plans from engineering documentation, field service requirements or software documentation.
Performs maintenance and repair of demonstration and cross-section labs process equipment and support facilities equipment.