Senior Technical Trainer
About The Position
Joining Collibra’s Education team Collibra is looking for a Technical Trainer to join our Education team within our Professional Services organization. The mission of the Education team is to educate, empower, and inspire data citizens throughout all stages of their Data Intelligence journey. We work and learn together, we are passionate about what we do, and lead with confidence and compassion. Customer enablement and success are a top priority. As a Technical Trainer you will instruct a breadth of technical courses that cover foundational and advanced concepts to enable customers, partners, and employees in the implementation and usage of the Collibra platform. Reporting directly to the Director of Education, the ideal candidate will employ delivery best practices using a variety of presentation formats including engaging lectures, live demonstration, and technical labs. They combine a joy for teaching and learning with an enthusiasm for data. These strengths will be used to drive learning and foster positive customer relationships. This is a hybrid role based in our Raleigh office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.
Requirements
- 3+ years of experience delivering technical training to both business and IT audiences
- Knowledge of SaaS technologies such as AWS, Azure, GCP, Snowflake, Tableau, PowerBI, and/or Looker
- Coding experience with Groovy/JavaScript, BPMN, and REST APIs
- A bachelor’s degree or equivalent work experience
- Empowered to utilize the resources necessary to obtain knowledge at an accelerated pace from both formal and informal learning sources
- Familiar with engaging learners from all different backgrounds and skill sets
- A strong verbal and written communicator
- Experienced in facilitating and adapting the level of content complexity based on the backgrounds of your training audience
- Dedicated to a culture of continuous improvement, regularly seeking feedback
Responsibilities
- Delivering instructor-led training to educate customers, partners, and employees on our products internationally, both virtually and in-person
- Becoming a subject matter expert in training course content and assisting in the design and development of course materials
- Seeking out new training techniques and best practices, suggesting and leading enhancements to existing programs, and improving educational effectiveness
- Leverages detailed product and feature understanding to deliver product- and application-specific training for diverse customer groups
- Working cross-functionally to ensure an holistic approach to addressing customer educational / training needs, and appropriately communicating any issues or concerns
Benefits
- In addition to base salary, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
