Senior Technical Trainer (Telecom/Data Center)
About The Position
The Senior Technical Trainer works alongside trainers and Subject Matter Experts (SMEs) within a corporate university environment. This role is heavily focused on delivering high-volume technical instruction to adult learners, spending 75% or more of the time facilitating training based on established programs. This position supports the deployment of next-generation telecom and data center infrastructure technologies. As a senior member of the team, the trainer will also mentor Associate Trainers, collaborate with leadership, and help drive training excellence across the organization.
Requirements
- 6–9 years of field industry experience in structured cabling installation, preferably fiber
- Experience within telecom, low voltage, network infrastructure, or data center environments
- Telecommunication industry certifications preferred, especially BICSI
- Experience delivering training, mentoring technicians, or leading field teams
- Strong communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Ability to analyze problems and develop practical solutions
- Professional demeanor and presentation
Nice To Haves
- Structured Cabling Lead
- Fiber Technician / Fiber Lead
- Low Voltage Supervisor
- Telecom Field Trainer
- Data Center Technician Lead
- Cabling Foreman
- Network Infrastructure Trainer
Responsibilities
- Facilitate employee onboarding and technical training programs
- Deliver instructor-led training, hands-on labs, assessments, and practical exercises
- Provide remediation and learner support to ensure training success
- Partner with trainers, managers, and stakeholders on training initiatives
- Track training data and maintain accurate reporting
- Document employee performance and training outcomes
- Test and provide feedback on training materials
- Prepare and maintain training facilities, equipment, and classroom setup
- Stay current on data center infrastructure tools and industry best practices
- Coordinate schedules, enrollment, and training logistics
- Assess training needs through interviews and surveys
- Support development of new training materials and programs
- Coach and develop Associate Trainers
- Travel as needed
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
