Senior Technical Specialist

CAA Club GroupMississauga, ON
Hybrid

About The Position

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers. Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. Reporting to the Technical Claims Manager, the Senior Technical Specialist is responsible for oversight and handling of commercial and personal automobile Accident Benefits claims. The claims are of varying complexity with an emphasis on accident benefits catastrophic impairment handling.

Requirements

  • Post-secondary education or equivalent experience
  • Minimum of 5-7 years of accident benefits claims handling
  • CIP or working towards designation
  • Solid understanding of SABs and LAT Common Rules of Practice and Procedure along with knowledge of case law
  • Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
  • Demonstrated negotiation and conflict resolution skills

Responsibilities

  • Provide oversight of external adjusters on outsourced claims
  • Investigate, evaluate, negotiate personal/commercial lines claims of moderate to high complexity
  • Manage Catastrophic claims and claims with catastrophic risk
  • Handle their own litigation/LAT disputes
  • Remain up to date on industry trends and case law
  • Manage claims in litigation, participate in mediations, pre-trials, and settlement conferences

Benefits

  • Work-life harmony with access to an award-winning holistic wellness program
  • Continuous learning through our robust corporate curriculum and education reimbursement program
  • Incredible rewards, travel incentives, and product and service discounts
  • Pay-for-performance and best-in-class recognition programs
  • Competitive benefits that include a defined contribution plan, personal spending account, and so much more
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