Senior Technical Project Manager

AArete • Chicago, IL

3d • $125,000 - $145,000 • Hybrid

About The Position

AArete is seeking a Technical Project Manager with a focus on Healthcare Digital Transformation to join their dynamic team. In this role, you will lead complex technology initiatives within healthcare payer environments, supporting clients in modernizing legacy systems, improving operational efficiency, and delivering scalable enterprise solutions. You will partner closely with cross-functional business and technical teams to drive project execution, coordinate stakeholder alignment, and ensure successful delivery across highly integrated healthcare ecosystems.

Requirements

• 7+ years of experience managing complex technology projects, preferably within healthcare payer or healthcare technology environments
• Bachelor’s degree in a related field
• Healthcare payer experience required, including exposure to claims systems, customer service systems, system integrations, or highly transactional enterprise ecosystems
• Strong understanding of project management principles and methodologies; PMP, CSM, or related certifications preferred but not required
• Hands-on technical background preferred, including experience with solution development, documentation, QA, system design, coding, or performance optimization
• Experience leading onshore and offshore teams with demonstrated success managing virtual delivery models
• Strong communication and stakeholder management skills with the ability to translate deep technical concepts into clear business-friendly explanations
• Exceptional organizational skills with strong task management, dependency tracking, and prioritization capabilities
• Demonstrated ability to manage multiple projects simultaneously in fast-paced client environments
• Calm, confident demeanor with the ability to maintain urgency while providing leadership and stability during complex initiatives
• Strong documentation and presentation skills tailored to both technical and non-technical audiences
• Experience with Agile delivery methodologies and project management tools such as Jira, Azure DevOps, TeamGantt, or MS Project
• Willingness to engage in direct client interaction, including travel to client locations as needed
• Flexibility to support project or client needs outside of standard business hours when required
• Willingness to engage in direct client interaction, including travel to client location
• Must be legally authorized to work in the United States without the need for employer sponsorship

Nice To Haves

• Experience supporting or leading Salesforce-related projects, preferably within healthcare payer or healthcare technology environments
• Based in Chicago, IL, and flexible to work from our Chicago office as needed

Responsibilities

• Manage end-to-end technology and digital transformation projects from requirements gathering through implementation, testing, deployment, and post-launch support
• Lead healthcare payer initiatives involving claims systems, customer service platforms, system integrations, and enterprise application enhancements
• Coordinate cross-functional teams across Product, Operations, Compliance, Infrastructure, and Engineering to ensure successful project execution
• Serve as a primary point of contact for clients by providing project updates, executive presentations, risk mitigation plans, and delivery oversight
• Translate complex technical concepts into clear, business-friendly explanations for both technical and non-technical stakeholders
• Coordinate teams during system outages, production incidents, and performance issues to ensure timely resolution and communication
• Lead system modernization and technical upgrade initiatives while minimizing disruption to business operations and end users
• Facilitate Agile ceremonies including sprint planning, standups, retrospectives, and backlog refinement
• Track project timelines, dependencies, risks, and action items while ensuring accountability across teams
• Develop and maintain project documentation, workflows, status reports, and process improvement recommendations
• Partner with QA and technical teams to support testing, validation, and system performance optimization efforts
• Lead distributed onshore and offshore teams across multiple locations and time zones
• Other duties as assigned

Benefits

• Flexible PTO
• monthly half-day refuels
• volunteer time off
• 10 paid holidays
• Own Your Day flexible work policy
• Competitive majority employer-paid benefits: Medical, Dental, Vision, 401K Match
• Generous paid parental leave options
• Employer-paid Life Insurance, Short Term Disability, Long Term Disability
• Charitable contribution matching program
• New client commission opportunities and referral bonus program
• Bike share discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior