Senior Technical Project Manager, NA
About The Position
The Senior Technical Program Manager (Sr TPM) leads enterprise-level, multi-domain programs across North America Operations, supporting Mission Critical Operations, Design Integration, Solutions Engineering, and Customer Experience. This role operates at a systems and portfolio level, aligning sequencing across concurrent initiatives and shaping execution strategy for complex, cross-functional efforts. The Sr TPM is accountable for defining program architecture, anticipating systemic integration and reliability risks, and advising operational leaders on tradeoffs that impact scalability and delivery predictability. Operating with minimal oversight, the Sr TPM sets direction within the program management domain and contributes directly to short- and mid-term operational strategy execution. This role will be based in Denver, CO. Following our flexible work policy (3 days in-office, 2 days flexible).
Requirements
- Bachelor’s degree in Operations, Engineering, Business, Information Systems, or related technical discipline and/or equivalent experience required
- 8–14+ years of experience leading large-scale, cross-functional technical programs
- Demonstrated experience managing enterprise-level initiatives with multiple intersecting workstreams
- Experience influencing senior operational and technical stakeholders
- Experience resolving systemic integration challenges and cross-program dependencies
- Advanced systems thinking with ability to evaluate interdependencies across concurrent programs
- Strong sequencing and execution architecture capability
- Ability to identify and mitigate systemic risk across multi-domain initiatives
- Executive-level communication and influence without direct authority
- Ability to resolve cross-functional conflicts affecting sequencing and delivery
- Operates effectively in ambiguous environments and defines structure for complex initiatives
Nice To Haves
- Advanced degree (MBA, MS in Engineering, or similar) or equivalent experience preferred
- Working knowledge of data center infrastructure models and operational reliability frameworks preferred
- Experience supporting automation-enabled or AI-driven operational environments preferred
Responsibilities
- Lead enterprise-level, multi-workstream programs that span multiple operational functions and intersecting systems
- Define execution architecture including sequencing strategy, cross-program dependency alignment, and integration gating models
- Align prioritization and sequencing across concurrent initiatives to reduce systemic risk and execution conflicts
- Establish structured program governance frameworks for high-impact initiatives
- Drive alignment across functional leaders on scope boundaries, sequencing tradeoffs, and resource implications
- Evaluate and prioritize complex interdependencies across concurrent programs to optimize integration timing and reduce systemic risk
- Anticipate scaling constraints, reliability exposure, and operational friction points that extend beyond a single initiative
- Proactively surface cross-functional tradeoffs affecting sequencing, capacity, or operational readiness
- Facilitate resolution of high-impact conflicts that require alignment among senior operational and technical leaders
- Ensure enterprise-level readiness, validation, and mitigation strategies are defined for programs with broad operational impact
- Serve as accountable program lead for initiatives with significant operational and executive visibility
- Advise senior operational and technical leaders on sequencing strategy, feasibility constraints, and integration tradeoffs
- Present executive-ready updates that quantify systemic risk, operational impact, and decision implications
- Shape fact-based recommendations to influence prioritization and execution strategy
- Define and continuously improve TPM standards, frameworks, and execution best practices
- Mentor and guide Technical Program Managers on program structure, sequencing discipline, and risk mitigation rigor
- Elevate delivery maturity across NA Operations through consistent program architecture and governance improvements
- Operate effectively in ambiguous and evolving environments, defining structure where none exists
- Make significant domain-level decisions affecting program sequencing, risk posture, and delivery outcomes
- Exercise independent judgment in resolving complex cross-functional challenges
- Handle additional duties as assigned by management
Benefits
- medical, dental, and vision coverage
- life and AD&D
- short and long-term disability coverage
- paid time off
- employee assistance
- participation in a 401k program that includes company match
- many other additional voluntary benefits
- above market total compensation package
- comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations
- recognition, training and development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
