Senior Technical Program Manager
About The Position
Join Engineering Operations (EngOps) – the organization driving operational excellence across the Microsoft Cloud to strengthen quality, reliability, security, and customer trust. As part of EngOps, you’ll design solutions that prevent issues before they happen, embed AI-powered automation, and turn signals into actions that deliver measurable customer impact. Our culture of empowerment, inclusion, and growth mindset defines how we work. Azure Reliability is driving transformation to AI-powered operations by building scalable operations and infrastructure that enables autonomous, reliable, and secure cloud systems. We are looking for candidates that can combine deep technical expertise with a proven ability to deliver measurable business impact through continuous learning, policy-driven governance, and responsible AI practices. Success in this role means advancing operational autonomy, quality, and security, while fostering collaboration and accountability across teams. Every day, customers stake their business and reputation on our cloud. You can help #EngOps keep them secure, resilient, and ready. This role will require a minimum of three days in office. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements
- Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- 2+ years of experience managing cross-functional and/or cross-team projects.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Nice To Haves
- Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development or equivalent experience.
- 6+ years experience managing cross-functional and/or cross-team projects.
- 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).
Responsibilities
- Drive a cohesive vision across teams, providing customer-centric input on priorities, communicating status and updates, while creating clarity on objectives to be delivered.
- Ability to create general contractor framework to deliver horizontal reliability initiatives.
- You can influence various engineering roles from engineer to engineering leadership.
- You are the creator and advocate of the Story (the why) and are responsible for describing the value and promoting the work at the appropriate external and internal venues.
- Define what success looks like, how we measure it, and how we get there.
- Create an inclusive work environment where every team member can bring their full and authentic self, where all voices are heard, and the team can deliver their best work as a result.
Benefits
- Certain roles may be eligible for benefits and other compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
