Senior Technical Program Manager, Leo Customer Terminals

Amazon • Redmond, WA

1d • Onsite

About The Position

Amazon Leo is Amazon’s low Earth orbit satellite network, aiming to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. This role supports the Aviation Design, Product Design (Mechanical), Electrical Design, and Antenna Design for the Customer Terminal (CT) Aviation Projects. As a Senior TPM, you will lead the System development of aviation customer terminal products, subsystem accessories, and accessories by working closely with cross-functional teams including the Device TPM, Electrical Engineering, Product Design, Antenna Engineering, Aviation partners, and Airline customers to meet Key Performance Metrics for technical and schedule requirements. You will ensure hardware design and deliverables align with system software deliverables for key builds. You will collaborate with the Device TPM, Product Integrity, Finance, and Operations (including Quality, Operations Program Managers, Advanced Manufacturing Engineering) to successfully mitigate challenges and maintain project milestones. The ideal candidate will have a "Founder’s Mentality" and own all Day One deliverables as if it were their own startup.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent
• 5+ years of technical product or program management experience or equivalent experience
• Strong verbal and written communication skills and ability to scale communications to the correct audience for decisions to be made.

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• 7+ years of delivering cross functional projects experience, or a Bachelor's degree and 4+ years of team management experience
• Experience applying key financial performance indicators (KPIs) to analyses, or experience communicating results to senior leadership
• Master of Business Administration, or Master's degree in a technical field

Responsibilities

• Lead the System development of the aviation customer terminal products, subsystem accessories, and accessories.
• Ensure hardware design and deliverables align with system software deliverables for key builds.
• Collaborate with cross-functional teams including Device TPM, Electrical Engineering, Product Design, Antenna Engineering, Aviation partners, and Airline customers to meet Key Performance Metrics for technical and schedule requirements.
• Collaborate with Device TPM, Product Integrity, Finance, and Operations to successfully mitigate challenges and maintain project milestones.
• Emphasize speed of decision within product development cycles and manage critical issues through optimized prioritization of resources and personnel.
• Work with overseas internal and external teams on developing products.
• Scale and evolve key processes and design review checkpoint mechanisms to enable responsible last-minute decision making on one-way and two-way door decisions.
• Manage and communicate product development critical issues, work collaboratively to execute solutions meeting key product KPI, and escalate as required when teams are unable to reach a consensus or decisions are one-way door.
• Manage execution of Device Hardware and Accessories (cables, power supplies, etc.) with a balance of technical skills, bias for action, customer obsession, and ownership.
• Create agendas and presentations leading to meetings at the Director and VP level to make timely one-way and two-way door decisions to maintain project timelines, finances, requirements, and deliverables.

Benefits

• Sign-on payments
• Restricted stock units (RSUs)
• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior