Senior Technical Program Manager

Akamai•United States,

5h•$119,600 - $215,400•Hybrid

About The Position

Join our Cloud Technology Group Strategy & Operations team. The Business Program Management team leads strategic programs and initiatives across the division. We align product, engineering, and cross-functional teams to exceed the expectations of our customers. Leaders across the organization rely on us to execute on critical programs with high business impact. Program Managers are key contributors to Akamai's success. You will help lead projects and developing processes that enable us to measure and improve performance. As a result, this will result in improved customer satisfaction.

Requirements

8 years of relevant experience and a Bachelor's degree in business management or its equivalent
Significant experience in Agile processes and methodologies
Be comfortable navigating ambiguity, handling risks, and shifting gears as needed
Demonstrate ability in change management and transformation processes
Experience with business process, operations, and metric definition best practices
Good interpersonal, organizational, and communication skills and inspire people at all levels of the organization without authority
Able to work effectively across a wide range of constituencies in a diverse corporate and client environment

Responsibilities

Establishing cross-functional teams, coordinating subject matter experts to establish, plan and implement programs
Managing program plans, dependencies, deliverables, and risks, while aligning resources and providing proactive program visibility
Evaluating and improving processes, tools, and best practices to help shape efficiency and consistency
Driving cultural change by championing an agile mindset
Ensuring the organization is adhering to industry best practices
Serving as a point of contact for escalation with stakeholders and assisting in removal of blockers