Senior Technical Program Manager

Hasbro•Renton, WA

14d

About The Position

In the role of Senior Technical Program Manager, you will be central to driving our forward-thinking and ambitious projects. You will take charge of the end-to-end delivery of cross-vertical programs, starting with the Game Production approvals system implementation. Your responsibilities will broaden to include comprehensive ownership of DigIT's program portfolio as our operating model transforms. You will coordinate collaborators across Product, Engineering, vendors, and business partners around a single source of truth, facilitating smooth progress. Your insight will inform build versus buy considerations as agentic AI capabilities evolve, and you'll oversee the change-management interface, maintaining delivery while the operating model shifts. You will adopt agentic AI as a fundamental tool for program management, ensuring your output aligns with our high standards. Assessing flow, capacity, and quality metrics from the platform before engaging human input will be critical to your success.

Requirements

7+ years of program or technical project management experience on complex, cross-functional technology initiatives.
Demonstrated ability to operate as a single, accountable owner across ambiguous, multi-team programs.
High judgment — ability to know which decisions to advance, which to make, and which to delegate, and get those calls right under uncertainty.
Excellent problem-solving skills with a strong bias toward simplification.
Proven track record working with non-technical business partners — setting expectations, delivering clear status updates, and holding programs accountable to outcomes they can act on.
Hands-on experience using AI tools (e.g., Claude, ChatGPT, Gemini, or equivalent) on operational and program management work.
Experience managing vendor relationships and third-party implementation programs, including change-management risk.
Hands-on experience with Agile delivery, sprint planning, backlog management, and Jira or equivalent tooling.
Strong written communication skills to convey technical complexity succinctly.
Comfort working in a setting where contracts guide the workflow.
Track record of managing programs through multiple concurrent system transitions.

Nice To Haves

Experience in AI-first or agent-first operating models.
Experience assessing build versus buy options and providing organized leadership advice.
Background with creative production, digital asset management, or approval workflow systems.
Familiarity with Smartsheet or similar platforms and their integration capabilities.
Background in game, media, publishing, or consumer products industries.
Familiarity with engineering observability and flow-metric tooling as program-management signal sources.

Responsibilities

Drive forward-thinking and ambitious projects.
Take charge of the end-to-end delivery of cross-vertical programs, starting with the Game Production approvals system implementation.
Assume comprehensive ownership of DigIT's program portfolio as the operating model transforms.
Coordinate collaborators across Product, Engineering, vendors, and business partners around a single source of truth.
Inform build versus buy considerations as agentic AI capabilities evolve.
Oversee the change-management interface, maintaining delivery while the operating model shifts.
Adopt agentic AI as a fundamental tool for program management.
Assess flow, capacity, and quality metrics from the platform before engaging human input.