Senior Technical Program Manager

Blooming Health

8d • Remote

About The Position

Blooming Health is seeking a highly driven and technically sophisticated Senior Technical Program Manager to own delivery execution across its Engineering, AI, and Product organizations. This US-based remote role, with a preference for EST or CST hours, will act as the operational backbone of the product development team. The TPM will ensure critical initiatives are delivered on time, dependencies are managed proactively, and leadership has full visibility into roadmap progress, customer implementations, and organizational priorities. This role requires someone who can operate as a force multiplier for leadership, understanding complex technical systems, thriving in ambiguity, navigating competing priorities, and creating structure. The ideal candidate will possess strong program management expertise, technical credibility, startup execution experience, and exceptional communication skills.

Requirements

• 10+ years of experience in Technical Program Management, Engineering Program Management, Product Operations, Engineering Operations, or related delivery-focused leadership roles.
• Proven success operating within fast-paced startup environments, ideally helping organizations scale from early product-market fit through rapid customer growth and organizational expansion.
• Demonstrated experience managing technically sophisticated initiatives involving distributed systems, AI/ML platforms, cloud-native architectures, customer-facing products, or other highly complex software environments.
• Experience supporting AI, machine learning, agentic systems, or similarly complex and iterative technology development environments where delivery timelines and success metrics are less deterministic than traditional software development.
• Deep understanding of Agile, Scrum, Kanban, and modern software development lifecycle practices, with the ability to apply process thoughtfully based on organizational needs rather than rigid adherence to methodology.
• Comfortable participating in discussions involving architecture, infrastructure, system design, APIs, data flows, cloud platforms, and engineering tradeoffs, understanding delivery implications without being the technical decision-maker.
• Exceptional ability to influence senior leaders, engineers, product managers, and cross-functional stakeholders without direct authority, comfortable holding teams accountable and facilitating difficult prioritization conversations.
• Outstanding written and verbal communication skills, able to deliver concise status updates, facilitate executive discussions, manage stakeholder expectations, and translate technical complexity into business context.
• Proven track record managing multiple concurrent projects competing for shared engineering resources while maintaining delivery momentum and organizational alignment.
• Highly proactive and capable of establishing structure, processes, and operating rhythms in ambiguous environments with limited guidance.

Nice To Haves

• Experience working within healthcare technology, health plans, provider organizations, HIPAA-regulated environments, or other highly regulated industries.
• Direct experience supporting voice AI platforms, conversational agents, agentic systems, real-time communication platforms, or customer-facing AI products.
• Familiarity with cloud-native environments, particularly GCP or AWS, along with modern distributed application architectures and observability practices.
• Prior experience as a software engineer, solutions architect, technical lead, or other technical role.
• Experience managing customer implementations, enterprise software deployments, or customer-facing technical programs where contractual commitments and delivery timelines are critical.
• Experience using Linear, Jira, or similar work management tools to coordinate delivery across multiple teams and complex roadmaps.

Responsibilities

• Own the end-to-end delivery process across Engineering, AI, and Product teams, driving sprint planning, backlog management, dependency tracking, roadmap execution, and delivery accountability across multiple concurrent initiatives.
• Establish and enforce operating rhythms, delivery processes, and accountability frameworks to ensure teams consistently meet commitments and execution risks are surfaced early.
• Partner closely with Engineering, AI, Product, Customer Success, and Implementation teams to align priorities, manage dependencies, and ensure effective information flow across the organization.
• Coordinate delivery across multiple concurrent customer implementations, balancing customer commitments, product priorities, and engineering capacity while proactively identifying risks and resource conflicts.
• Identify blockers, timeline risks, resource constraints, and delivery challenges before they become critical issues, facilitating decision-making and driving resolution across teams and stakeholders.
• Serve as the central source of truth for delivery status across the organization, providing clear, concise, executive-ready updates on roadmap progress, customer deployments, risks, dependencies, and organizational priorities.
• Participate in technical discussions and architecture reviews to understand delivery implications, identify dependencies, and support informed prioritization decisions across complex systems.
• Build scalable program management processes that improve organizational effectiveness without creating unnecessary bureaucracy, continuously evolving delivery frameworks as the company grows and product complexity increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed