Senior Technical Program Manager

Amazon • North Reading, MA

1d • Onsite

About The Position

We're seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine innovative AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. As the Senior Technical Program Manager, you seek to maximize decision-making velocity by removing obstacles. While this role does not ultimately own headcount allocation, you are empowered to audit, evaluate, and escalate risk to the functional leader when headcount allocation or misaligned feature management is a driver of risk to schedule or the overall technical vision. Your role is critical to managing the total timing, overall risks/issues and dependencies, and scope changes to partner/dependent teams as required.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 3+ years of hands-on work managing complex technology projects

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience working in Scaled Agile Frameworks across HW/SW teams

Responsibilities

• Establishing a mechanism and cadence to manage the Amazon Industrial Robotic program
• Managing escalations or misalignments when there are risks to delivering committed services with high quality; facilitating/leading tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities
• Working with teams to determine whether a decision is a one-way or two-way door. Managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks, associated with said decision(s)
• Ensuring role clarity and escalating to functional leadership when there are misalignments that impact delivering on commitments
• Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability
• Coordinating across internal teams to ensure alignment and enablement of delivering deployment services
• Exercising strong technical judgement to influence and drive deployment methodology expertise to program level decisions
• Ability to understand scalability requirements and determine feasibility of technology deployments at scale – acting as the voice back to Product and Engineering teams to protect for those requirements on emerging technical products

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed