Senior Technical Program Manager

GFiber

21d•$164,000 - $241,100

About The Position

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. At GFiber, our Information Systems and Technology plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together, we focus on delivering innovative solutions that empower our colleagues and drive the organization forward. The Senior Technical Program Manager leads complex, cross-functional technical programs that drive strategic business initiatives and product or platform development. This role combines strong program management expertise with deep technical understanding to coordinate engineering teams, manage dependencies, mitigate risks, and ensure successful delivery of large-scale technology projects. The Sr. TPM works closely with engineering, product management, architecture, operations, and business stakeholders to plan, execute, and deliver programs on time, within scope, and aligned with business goals.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
12 years of experience in program or project management in technology environments.
4 years managing complex technical programs involving multiple engineering teams.
Proficiency in emerging areas like AI/ML pipelines, data residency, or DevOps transformation

Nice To Haves

Ability to use written and verbal communication to explain fixes and ideas to technical and non-technical audiences.
Experience in cloud platforms, distributed systems, or enterprise-scale infrastructure.
Experience in SaaS, platform engineering, or large enterprise IT environments.
Certifications as a ScrumMaster (CSM) or SAFe Agilist
Using metrics and data visualization to justify trade-offs and pivot strategies.
Experience driving results across teams that do not report to you directly.
Ability to provide structure ambiguity in fast-paced environments.

Responsibilities

Translating high-level business goals into executable technical milestones and multi-quarter roadmaps.
Driving alignment between Engineering, Product, Security, Legal, and Finance teams.
Proactively identifying "critical path" blockers and technical debt that could derail a launch.
Partnering with architects to evaluate system designs for scalability, reliability, and performance.
Drive technical decision-making discussions and ensure program execution aligns with architectural standards.
Building or refining delivery frameworks (e.g., Scaled Agile, OKRs) and automated reporting dashboards (Jira, Tableau, etc.).
Providing data-driven status updates, RAID logs (Risks, Assumptions, Issues, Dependencies), and mitigation plans to C-suite stakeholders.