Senior Technical Program Manager - Veza
About The Position
At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. We are Design advocates who are responsible for leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences. Design Program Managers are creative problem solvers and team leaders by nature, dedicated to building impactful relationships, improving team cohesion and creating efficiencies in the design process. Learn more about our team here https://www.linkedin.com/company/servicenow/life/userexperience/
Requirements
- 5+ years of project/program management experience in mid/large size companies, ideally on a design team
- Quickly and effectively adjusts to changes in priority, areas of focus and unforeseen challenges
- Identifies opportunities for operational improvement, and suggests solutions
- Ability to independently adjust own work deliverables as priorities shift
- Exhibits strong self-awareness and provides constructive, actionable feedback to colleagues to maintain collective accountability
- Experience working on and managing large projects or programs with cross-functional teams.
- Experience utilizing software to keep projects organized, track metrics, and report on progress.
Nice To Haves
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Responsibilities
- Drive the end-to-end design lifecycle from planning through implementation to ensure successful delivery of design objectives
- Provide clear communication to cross-functional team leads and management regarding project status, resource requirements, issues, and priorities.
- Maintain a strong partnership with Design leadership and cross-functional teams to identify team needs and drive high priority initiatives
- Track capacity and demand across key programs to better communicate resource and project needs or risks.
- Collaborate with a wide variety of internal cross-functional stakeholders to increase the efficiency and efficacy of our product development organization.
- Deliver solutions and strategies while mitigating or removing obstacles.
Benefits
- Flexible scheduling
- Remote work options
- Equal Opportunity Employer
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
