Senior Technical Program Manager, Trust & Infrastructure - Developer Experience

Salesforce•Palo Alto, CA

22h•$150,100 - $247,900•Hybrid

About The Position

Technical Program Managers (TPMs) play a meaningful role at Salesforce, leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs own programs from beginning to end, driving better workflow and more effective communication. They work closely with executives and key partners to move critical programs and activities forward across the company. Senior Technical Program Managers in Trust & Infrastructure lead strategic technology programs that drive transformation to Hyperforce, Salesforce's infrastructure product built on third-party substrates like AWS and GCP. This person partners with program leadership teams to drive cross-functional and cross-domain planning and execution across multiple clouds — Engineering, Customer Enablement, Legal, and Product — to deliver key business value. This role has a specific mandate to elevate the developer experience across Trust & Infrastructure — ensuring every safety and compliance investment we make also removes friction and unlocks velocity for the engineers who build on our platform. This is a fast-paced, dynamic environment with mission-critical deliverables and a steady stream of unforeseen challenges. Communication, coordination, organization, leadership, flexibility, and ownership are key to succeeding in this role. This is an individual contributor role suited to someone who thrives in a culture of ownership, delivery, and innovation.

Requirements

8+ years of enterprise software/technical program or engineering management experience at an enterprise technology company.
5+ years leading SaaS product development programs, with a demonstrated understanding of the SaaS business model and product development lifecycle.
Deep experience with the software development lifecycle and can apply agile methodologies in a dynamic environment.
Experience driving developer-facing programs or tooling initiatives, and you think in terms of developer experience metrics (adoption, cycle time, satisfaction) as much as program milestones.

Nice To Haves

Experience with Portfolio Management.
Can quickly master new technical subjects and technologies relevant to a program.
Strong analytical and problem-solving skills with a track record of hands-on, detail-oriented execution.
Worked on programs balancing security/compliance mandates with developer productivity — you know how to make "safe" and "fast" the same thing, not a tradeoff.

Responsibilities

Drive developer experience programs that pair safety/compliance requirements with measurable productivity gains — e.g., reducing time-to-merge, cutting manual toil, or improving self-service tooling adoption — so trust and velocity reinforce each other rather than trade off.
Partner with Developer Tools, Platform, and Engineering teams to identify and eliminate friction points in the inner/outer development loop, translating developer feedback into prioritized program roadmaps.
Lead programs by aligning on scope and release planning, uniting teams around vision and business goals, and securing cross-functional alignment.
Drive Steering Committee meetings with key partners to make decisions, remove obstacles, and address program issues, ensuring business goals are met.