Senior Technical Program Manager - Security Platform Engineering (Hybrid - Seattle)

Nordstrom•Seattle, WA

2d•$142,000 - $220,500•Hybrid

About The Position

Nordstrom's Security Platform Engineering team is hiring a Sr. Technical Program Manager to serve as the operational backbone of our security engineering organization. This is a high-impact, high-visibility role that sits at the intersection of program execution, stakeholder relationships, and cross-organizational influence. Our team covers a broad portfolio of security domains — spanning endpoint detection, email security, data encryption, network security, compliance engineering, and security assessments — and is in an active growth phase with a new domain launching in Q3, multiple engineering hires onboarding simultaneously, and several platform ownership transitions in flight. This is not a role for someone looking to manage a steady-state program. It's a role for someone who thrives in complexity, earns trust quickly, and can run a program without needing to be the most technical person in the room.

Requirements

6+ years of experience in technical program management, preferably within a security, infrastructure, or platform engineering organization
Demonstrated ability to manage complex, multi-workstream programs independently — from scoping through delivery
Strong stakeholder management skills — you can build trust with senior engineering leaders, risk and compliance partners, and business stakeholders simultaneously
Experience driving cross-organizational alignment without direct authority — you know how to move decisions forward in rooms where you don't own the outcome
Proven ability to define, track, and report on OKRs and KPIs — translating platform and program health into clear, actionable insights for leadership audiences
Excellent written and verbal communication — you can write a crisp leadership update and run a productive meeting with equal ease
Comfort with ambiguity — the team's scope is evolving and this role will need to evolve with it
Familiarity with security domain concepts sufficient to ask the right questions and understand technical trade-offs

Nice To Haves

Prior experience supporting a security engineering or security operations team
Familiarity with Jira, Confluence, or similar program management tooling
Experience managing contractor-to-FTE transitions or team restructuring programs
Background in retail, e-commerce, or large-scale enterprise environments

Responsibilities

Own end-to-end program management across a broad portfolio of security domains — including endpoint detection, email security, data encryption, network security, compliance engineering, and security assessments — tracking deliverables, managing dependencies, and keeping work moving without requiring manager escalation
Serve as the primary point of contact for cross-functional partners across Risk, Compliance, Engineering, and Business teams on security program-related initiatives
Drive alignment and decisions in cross-organizational forums where the security team does not hold direct authority
Build and maintain program rhythms — sprint cadences, status reporting, roadmap tracking, and stakeholder updates
Develop and maintain OKRs and KPIs across security platforms — tracking platform health, delivery progress, and team performance metrics for monthly reporting to leadership
Support onboarding of new engineering hires by managing ramp plans, platform handoff timelines, and knowledge transfer logistics
Identify and surface risks early, with a bias toward resolution rather than escalation
Partner closely with the Manager on team restructuring execution, hiring coordination, and leadership-facing communications