Senior Technical Program Manager, Localization (Spanish-speaking)

Remitly•Seattle, WA

10d•$136,000 - $170,000•Hybrid

About The Position

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders. Remitly is a uniquely global company. Our Global Experience team builds the infrastructure that ensures Remitly's products are tailored for customers both culturally and linguistically across the entire customer journey — including how we speak to the millions of Spanish-speaking customers across Latin America and beyond, where language quality directly shapes trust and conversion. As Senior Technical Program Manager, Localization, you'll own the Spanish experience end to end: running structured experiments, feeding customer data back into copy decisions, and building the AI-powered translation workflows that scale with us. You'll create the playbook here first, then extend it to other core languages — partnering closely with product, engineering, analytics, and marketing along the way.

Requirements

Native-level fluency in Spanish, with working knowledge of regional variation across Latin American markets
6+ years in localization program management, including tech stack management
3+ years working directly on client-side product or marketing localization
Working knowledge of internationalization standards, with experience resolving localizability issues
Experience building, fine-tuning, or optimizing AI-powered localization or content workflows (prompt design, model evaluation frameworks, feedback loops for continuous improvement), or strong aptitude to build this capability
Proven ability to use customer and conversion data to inform localization strategy, including designing or interpreting A/B tests
High proficiency with translation management systems (TMS) and the broader localization tech stack
A track record of designing processes that scale beyond a single project or language
Strong stakeholder management across concurrent, cross-functional programs

Responsibilities

Own the Spanish experience across product and marketing, tailoring strategy to regional Spanish-speaking markets rather than one generic treatment
Design and run structured experiments, such as testing terminology and messaging variations, tied to clear conversion outcomes
Build the feedback loop from conversion and customer data back into localized copy, and design that process as a repeatable framework you can extend to other languages
Build and continuously improve AI-powered localization and content workflows for Spanish, from prompt design to feedback loops that raise output quality over time
Partner with cultural experts and run user testing to validate that content resonates, not just translates accurately
Manage localization vendor relationships and budget
Partner with engineering and design to catch internationalization issues before they reach customers
Drive tooling strategy and automation to support scalable localization pipelines
Maintain terminology and style guides for human and AI content