Senior Technical Program Manager - Ecosystem

HP•Vancouver, WA

4d•Onsite

About The Position

This role is critical to the success of the WXP-Print portfolio, serving as the primary execution leader responsible for driving delivery across a complex ecosystem of platform capabilities, business applications, shared services, engineering teams, and partner organizations. The role translates approved business priorities into executable delivery plans by driving planning, dependency management, risk mitigation, release readiness, and cross-functional alignment across multiple products, technologies, and organizations. Programs typically span multiple products, technologies, and organizations, often involving 10+ teams across cloud services, enterprise software, data, security, operations, and firmware domains. Requires strong leadership, communication, technical breadth, and business acumen to navigate cross-organizational dependencies, align stakeholders, and drive predictable, high-quality delivery. Partners closely with Product Management, Engineering, Architecture, Customer Success, Support, and Operations teams to facilitate requirements clarification, execution planning, dependency management, and prioritization discussions. The individual provides data-driven analysis, delivery options, risk assessments, capacity considerations, and trade-off recommendations that enable Product Management and business stakeholders to make informed roadmap, investment, and prioritization decisions. Responsible for ensuring execution aligns with approved product priorities and business outcomes while maintaining delivery commitments. The role owns end-to-end program execution, including planning, dependency management, risk mitigation, issue resolution, release readiness, stakeholder communication, and escalation management for highly visible and business-critical initiatives. In addition, the role drives continuous improvement of execution practices through standardized processes, modern tools, automation, and AI-enabled capabilities that improve visibility, predictability, quality, and delivery outcomes.

Requirements

Four-year or Graduate Degree in Computer Science, Information Technology, Engineering, Business Management, or a related discipline, or equivalent experience.
Typically 7-10 years of experience supporting or leading complex technical programs, preferably in cloud, platform, SaaS, enterprise software, or device management environments.
Proven experience leading cross-functional initiatives across multiple organizations and engineering teams.
Experience working in Agile software development environments.
Experience partnering closely with Product Managers, Architects, and Engineering leaders to convert business requirements into executable delivery plans.
Experience supporting customer-facing initiatives and working with Customer Success, Support, Sales, or Operations organizations.
Experience balancing customer commitments, delivery schedules, technical constraints, resource capacity, and organizational priorities.
Experience driving large-scale delivery efforts involving multiple stakeholders and competing priorities.
Program & Delivery Leadership
Technical Program Management
Agile Methodology
Portfolio Planning
Dependency Management
Risk Management
Release Management
Change Management
Project Planning
Milestone Management
Continuous Improvement
Scrum and Kanban
Jira and Agile Delivery Tools
Product & Business Acumen
Requirements Management
PRD Review and Development
Business Case Analysis
Roadmap Planning Support
Prioritization Frameworks
Trade-off Analysis
Customer Journey Analysis
Customer Feedback Analysis
Data-Driven Decision Making
Portfolio Governance
Business Process Analysis
Operational Readiness Planning
Enterprise Software
Cloud Platforms
SaaS Solutions
API-Based Systems
Data Services
Platform Technologies
Systems Integration
Software Development Lifecycle
Customer Centricity
Executive Communication
Stakeholder Management
Strategic Thinking
Influence Without Authority
Problem Solving
Negotiation
Conflict Resolution
Organizational Leadership
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Collaboration
Business Acumen

Nice To Haves

Program Management Professional (PMP)
PMI Agile Certified Practitioner (PMI-ACP)
SAFe Product Owner/Product Manager (POPM)
SAFe Lean Portfolio Management (LPM)
Certified Scrum Product Owner (CSPO)

Responsibilities

Lead execution of complex, multi-team technical programs spanning multiple products, services, platforms, and organizations.
Drive cross-organizational dependency management across engineering, product management, platform, architecture, security, operations, firmware, and external partner teams.
Develop detailed execution plans, milestones, resource assumptions, release plans, and delivery commitments.
Lead release planning and readiness activities across development, validation, deployment, operations, support, and post-release activities.
Facilitate execution reviews, issue resolution, and technical trade-off discussions to maintain delivery commitments.
Own program status, delivery health, risks, issues, and mitigation strategies.
Proactively identify technical, architectural, operational, and organizational risks and drive resolution plans.
Track execution across releases, features, defects, dependencies, testing, and readiness activities to ensure delivery completeness and quality.
Communicate progress, risks, key decisions, and delivery status to stakeholders and leadership.
Consolidate technical input from Engineering, Architecture, Quality, Security, and Operations teams to provide clear visibility into implementation effort, technical complexity, dependencies, risks, resource constraints, and delivery timelines, enabling informed business and product decisions.
Drive continuous improvement of program execution practices and delivery effectiveness.
Partner with Product Management, Architects, and Engineering teams to refine requirements, clarify scope, and ensure initiatives are execution-ready.
Translate approved business priorities into executable workstreams, milestones, release plans, resource needs, and delivery strategies.
Support prioritization and trade-off discussions by providing technical feasibility assessments, execution impact analysis, delivery recommendations, and alternative implementation approaches.
Drive alignment across product, engineering, support, security, and operations teams to ensure successful execution.
Assist in refining PRDs, user journeys, epics, features, acceptance criteria, MVP definitions, and phased delivery strategies to support engineering execution.
Influence outcomes across organizations without direct authority.
Improve planning processes, governance, and execution transparency.
Mentor program managers and contribute to program management best practices.
Drive adoption of automation, AI-enabled workflows, and continuous improvement practices.

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave