Senior Technical Program Manager - Corporate Solutions

Northwestern Mutual•Milwaukee, WI

17h•Hybrid

About The Position

Plan, coordinate and actively manage the technical delivery plans for complex, cross-functional technical digital product solutions that generally span multiple, technical products. Manage the end-to-end plan that is inclusive of all the changes needed to digital products in support of initiative outcomes. Projects often involve software development, implementation and upgrades.

Requirements

Bachelor’s degree in Business Administration, Computer Science, Information Systems or related field, or an equivalent combination of education and work experience.
Four or more years of program management experience in technology and/or business functions.
Experience managing large scale, cross-functional initiatives using a variety of delivery methodologies (i.e. waterfall, agile, lean, scrum, etc.) and SDLC (systems development life cycle).
Portfolio management and maintenance experience, including epics oversight.
Understanding of how software is developed, tested and implemented as well as technical concepts.
Ability to work closely with stakeholders, including engineers, product managers and business leaders.
Strong analytical problem-solving skills and high attention to details and data.
Intellectual curiosity and a desire to dig into details, learn, ask questions and become the "go to expert" on certain concepts and topics.

Nice To Haves

Agile Leadership: Leads with transparency and encourages feedback and constructive criticism to enable continuous testing of products with a flexible approach. Facilitates self-organization of team members to support critical thinking and decision-making skills.
Business Influence: Collaborates, communicates and influences direct reports, stakeholders, and other business functions based on understanding of the marketplace, organizational needs, and the client as a people manager.
Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.
Dependency Management: Identifies, evaluates, reports and manages program and project dependencies for the purpose of minimizing schedule slippage and increasing likelihood of program or project success.
Program Management: Oversees and is responsible for the realization of larger workstream goals and manages activities that span across the program. Understands technical aspects of the program, defines scope, develops schedules, and manages resourcing, risks, and dependencies to deliver successful outcomes.
Risk Management: Identifies risks and conducts risk analysis, prioritizes risks based on level of severity, ensures appropriate reporting, monitoring and control of risks. Drives recommendations and consulting to work towards a resolution. Provides transparency around risks and communicates status and outcomes to appropriate stakeholders.

Responsibilities

Accountability for driving specific aspects of a larger program with medium complexity.
Make connections across teams to drive identification and managing of inter-dependencies.
Accountability for defining the program structure and creating a single, unified plan to deliver on the program objectives.
Drive for clarity on objectives, priorities and measures.
Accountability for identifying, assessing and mitigating program risks and issues, and removing impediments.
Lead highly visible multidisciplinary project teams or initiatives; provides thought leadership.
Solve unique problems with broad impact on the business, using conceptual and innovative thinking to develop solutions.
Impact the direction and resource allocation for program, project or services; work within general department policies and industry guidelines.
Explain difficult or sensitive information; work to build consensus.