Senior Technical Program Manager - Azure Storage

Microsoft•,

1d•$119,800 - $261,000

About The Position

Azure Storage is looking for a dynamic and Senior Technical Program Manager to help deliver and support the future of cloud-based storage. As a Technical Program Manager, you are naturally customer centric and thrive in a fast-paced environment that requires solid technical, business judgment, and communication skills. This role requires both hands-on technical depth and strategic influence, shaping technologies that operate at Azure's hyperscale. In this role, you'll be part of a team that supports our key strategic Azure Storage customers on both their immediate tactical and long-term strategic storage needs for their AI and data analytics workloads. You will be accountable for engineering support delivery for an assigned portfolio of Microsoft strategic customers, demonstrating a critical partnership with internal and external stakeholders. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
2+ years of experience managing cross-functional and/or cross-team projects
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter

Nice To Haves

Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience
6+ years of experience managing cross-functional and/or cross-team projects
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos)
3+ years' experience with strategic customer engagement
2+ years of experience in a technical role where you were responsible for managing or supporting the underlying systems of a product, service, or infrastructure
Experience with: AI/ML workload patterns including training, fine-tuning, and retrieval-augmented generation (RAG)
Applying AI to engineering workflows and product architectures to identify transformational improvement and efficiency opportunities
Using AI-assisted diagnostics, automation, or operational workflows and familiarity with observability, telemetry, reliability engineering, and automated operations
Supporting high-concurrency architectures, low-latency services, and high-throughput systems, with expertise in service resiliency, performance troubleshooting, capacity management, and production operations
overseeing and coordinating large-scale projects related to any public cloud services
implementing, and maintaining cloud infrastructure on Azure
Excellent relationship-building skills and a proven track record of effective cross-team collaboration and influence across organizations without direct authority. A sense of ownership, detail orientation, follow-up, and collaboration skills with engineers, architects, product leaders, and executives

Responsibilities

Engage directly with our largest and most complex AI-focused customers to provide architectural guidance to customers implementing and using Azure Blob Storage for their high-performance computing (HPC) and machine learning workloads
Manage large, complex Azure storage technology initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating systems or features that are no longer needed
Understand the architecture of the Azure Storage systems you work with to develop and execute technical strategies that drive service growth
Capture and advocate for customer feedback to influence Azure Storage technical priorities and business strategy through data-driven contributions
Routinely and efficiently deliver the right things by defining clear goals and objectives and driving to crisp decisions and outcomes by communicating effectively, verbally and in writing, to a wide range of audiences
Proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks. Increase the productivity and effectiveness of the teams you work with by reducing or removing the complexity and numbers of inefficient operational tasks, processes and procedures