Senior Technical Production Manager

UnitedHealth Group•Eden Prairie, MN

6d•$91,700 - $163,700•Remote

About The Position

As a Senior Technical Product Manager within Optum Technology, you will drive the vision, roadmap, and execution of complex software products and technology solutions. In this role, you will collaborate closely with engineering, architecture, operations, and business stakeholders to translate strategic business objectives into robust, scalable technical solutions. You will lead cross-functional agile teams through feature definition, technical requirements gathering, sprint planning, and product delivery. Additionally, you will leverage enterprise-approved AI tools and modern productivity software to streamline product workflows, analyze user feedback, and accelerate delivery. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

5+ years of experience in technical product management, technical delivery, product ownership, or systems architecture within a technology setting
3+ years of experience defining technical product requirements, user stories, epics, and maintaining backlogs within an Agile/Scrum environment
3+ years of experience working directly with software engineering teams, APIs, cloud-based architecture, or complex data environments
2+ years of experience utilizing data analytics, digital tools, or AI-assisted productivity applications to optimize workflows and drive product decisions
Proven experience managing product roadmaps and delivering enterprise-scale technology products from concept to launch

Nice To Haves

Experience in the healthcare, health tech, or health insurance industry
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field (or equivalent practical experience)
Active Agile or Product Management certification (e.g., CSPO, SAFe POPM, PMPO)
Hands-on experience leveraging enterprise-approved AI tools, prompt engineering techniques, or AI-driven analytics software to enhance personal productivity
Experience with modern cloud technology platforms (AWS, Azure, GCP) and enterprise architecture models
Excellent written and verbal communication skills with demonstrated ability to convey technical concepts clearly to diverse audiences

Responsibilities

Define and communicate the product strategy, technical roadmap, and release plans for complex technology products and platforms
Partner with business leaders, software engineers, and system architects to translate business needs into technical user stories, epics, and detailed system requirements
Use enterprise-approved AI tools to streamline product management workflows, automate routine documentation, and drive continuous process improvement
Evaluate emerging tech trends and AI capabilities to inform solution design, backlog prioritization, and strategic product innovation
Manage and prioritize the product backlog, ensuring technical debt, feature enhancements, and operational stability are appropriately balanced. Focus will be on claims & benefits related backlog
Lead sprint planning, backlog grooming, and acceptance criteria definitions within an Agile development environment
Monitor product performance, usage metrics, and key performance indicators (KPIs) using data analytics tools to drive continuous product optimization
Serve as the primary technical subject matter expert for the product, providing guidance to delivery teams and key business stakeholders
Translate business needs into user stories and technical requirements
Lead cross-functional alignment, decision-making, and stakeholder communication
Improve claims and benefits experiences, increasing self-service and call deflection
Partner on integrations, APIs, and data flows; use analytics to guide decisions
Shape roadmap and scalable capabilities using customer insights and performance data