Senior Technical Product Owner

Ascend Learning, LLC•Burlington, OR

3d•$102,300 - $146,300•Hybrid

About The Position

The Senior Technical Product Owner (TPO) is the voice of the product and singular role driving CRM business requirements into agile teams. This role is required to serve as a key conduit between business/product objectives and technical execution within the Enterprise Applications space. The purpose of the TPO role is to enable effective and efficient execution of technical product development with a clear understanding of the desired end product to meet internal customer needs, based on well-defined features and user stories.

Requirements

High school diploma or GED required. Bachelor's degree in business administration, information technology, computer science, related field or equivalent experience preferred.
5+ years of experience in a combination of product ownership/management, consulting, Agile development or information technology (project management alone is insufficient)
Experience working in an agile environment is strongly preferred
Experience working in a scaled agile framework (SAFe) environment preferred
Experience working with CRM software (Dynamics 365 or Salesforce) preferred
Strong stakeholder management skills; experience balancing competing priorities across multiple levels of stakeholders
Experience in platform level product development; prior experience managing shared platform capabilities
Experience working in a dynamic environment, with need to adapt to changing priorities, market dynamics, and evolving business needs and guide teams accordingly
Exceptional communication and collaboration skills; adept at working across different functions and diverse cultures
Ability to successfully translate business requirements into features and user stories, and manage/ prioritize a feature backlog
Ability to break down complex business problems into logical and deliverable work that can easily tie back to business themes and priorities
Ability to ensure that the vision for 'how a product needs to perform for a customer' is embodied in the design of the product, including for technical specifications
In-depth understanding of Agile methodology (tools, processes, roles)
Ability to understand minimum viable product requirements and prioritize accordingly
Strong digital acumen and understanding of digital technologies

Responsibilities

Create, balance and prioritize feature requests across multiple business groups, ensuring alignment with the core CRM platform roadmap
Conduct work prioritization and work sequencing and manage sprints and development of new features / products; continuously map back to integrated roadmap milestones to ensure alignment on delivery
Be a stakeholder in collaboration across multiple teams; act as the key resource between multiple business stakeholders and the engineering team
Defining and managing platform level features: work closely with engineers to translate business requirements into technical execution plans
Prioritize and manage backlogs, maintaining a well-prioritized list of features and user stories; use feedback from user engagement to adapt/modify requirements, features, prioritization of features, and product performance
Create and execute the product roadmap in collaboration with product, technology, and business partners considering the enterprise shared services vision, each business vision, market trends, and vendor roadmaps
Engage with Technical Product Managers and business stakeholders as needed to gather and understand customer needs and requirements, incorporating feedback into the backlog
Modify/change product features and requirements in response to new information on markets/customers from Product Managers
Track and manage product development to ensure alignment with established product requirements and market / user feedback
Support development teams in refining the backlog during sprint planning by clarifying user stories and setting priorities
Oversee performance against success criteria, including customer perspective and UAT/OT
Drive alignment through effective and consistent communication
Deliver consistent and clear release notes
Support and drive documentation that supports both the delivery of capabilities that meet customer needs and enables training and implementation of capabilities
Articulate risk and mitigations early and often
Drive decision making on tradeoffs through clear understanding of business need, technical options and viable options