sr. technical product manager- Collaboration Engineering & Enterprise Ai

Starbucks Coffee Company•Nashville, TN

2d•$121,300 - $202,100•Onsite

About The Position

At Starbucks, this role helps shape how partners collaborate, discover knowledge, and use enterprise AI to drive productivity and innovation at scale. The Senior Technical Product Manager delivers secure, scalable enterprise AI and collaboration experiences across Microsoft 365 and Azure. The role partners with engineering, architecture, security, and business stakeholders to translate partner needs into product requirements, prioritize work, manage dependencies, and drive roadmap execution for collaboration and AI-enabled productivity platforms. The position contributes to the product vision and owns roadmap execution for enterprise AI, collaboration, and productivity capabilities within assigned product areas. It supports AI-enabled capabilities such as AI agents, RAG-based experiences, and enterprise search using Azure AI Search, Elastic, and similar platforms. The role is onsite four days a week.

Requirements

7+ years of experience in product management, technical product management, platform delivery, or enterprise technology roles.
Experience owning roadmaps, defining requirements, managing backlogs, and delivering complex technology products or platforms.
Strong understanding of Microsoft 365 platforms and enterprise collaboration technologies.
Experience with enterprise AI platforms such as Copilot Studio, Azure AI, or similar technologies.
Understanding of enterprise architecture, secure product design, accessibility, compliance, and responsible AI considerations.
Bachelor’s degree in computer science, Engineering, Business, Information Technology, or a related field, or equivalent experience.

Nice To Haves

Working knowledge of RAG pipelines, AI agents, or multi-agent systems.
Experience with enterprise search, knowledge management, or AI-enabled productivity platforms.
Familiarity with Azure OpenAI, Vertex AI, AWS Bedrock, or similar AI platforms.
Proven ability to influence without authority and communicate clearly with business and technology stakeholders.

Responsibilities

Lead cross-functional delivery across engineering, architecture, security, and data teams to implement scalable, secure AI solutions.
Collaborate with engineering and architecture teams to ensure solutions align with security, compliance, accessibility, reliability, and enterprise standards.
Manage intake, prioritization, and governance processes for assigned AI and collaboration initiatives.
Translate partner needs and business opportunities into clear product requirements, epics, user stories, and success measures.
Support AI-enabled capabilities, including AI agents, RAG-based experiences, and enterprise search using Azure AI Search, Elastic, and similar platforms.
Define product health metrics and measure adoption, engagement, reliability, compliance, and business impact.
Contribute to the product vision and own roadmap execution for enterprise AI, collaboration, and productivity capabilities within assigned product areas.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation from date of hire.
Sick time accrued at 1 hour for every 25 hours worked.
Eight paid holidays and two personal days per year.
401(k) retirement plan with employer match for eligible partners.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.