Senior Technical Product Manager, Fiber Inventory

Zayo Group
$95,100 - $146,300Remote

About The Position

Zayo is seeking a Senior Technical Product Manager, Fiber Inventory, to be responsible for leading the development and delivery of our fiber inventory platforms. This includes working with cross-functional teams to define requirements, design features, and implement solutions. The ideal candidate will have a strong understanding of fiber networks, fiber inventory management software, software development and product management.

Requirements

  • Minimum of five (5) years of experience in telecommunications network engineering, network inventory management, or network systems supporting fiber optic infrastructure.
  • Deep understanding of fiber network architectures including backbone, metro, access, OSP, ISP, and transport networks.
  • Extensive experience using, supporting, configuring, implementing, or administering fiber network inventory platforms.
  • Strong understanding of fiber inventory data models including cables, fibers, splice points, splice relationships, structures, routes, circuits, capacity tracking, and service inventory.
  • Strong understanding of fiber engineering and operational workflows including planning, design, construction, as-built documentation, inventory reconciliation, service activation, maintenance, and network capacity management.
  • Experience gathering business requirements and translating them into technical solutions, workflows, integrations, and system enhancements.
  • Experience working with large and complex network inventory, GIS, and operational datasets.
  • Experience partnering with engineering, operations, service delivery, and software development teams.
  • Experience developing requirements, epics, user stories, acceptance criteria, and technical specifications.
  • Strong analytical, problem-solving, and communication skills.
  • Experience working within Agile software development environments.

Nice To Haves

  • Experience with IQGeo Network Manager Telecom.
  • Experience with GIS-based network inventory systems such as 3-GIS, VETRO, ArcGIS, Network Engineer, Granite, or similar telecommunications inventory platforms.
  • Experience with fiber network design, outside plant engineering, splicing records management, and network documentation.
  • Experience with inventory data governance, reconciliation, and quality improvement initiatives.
  • Experience defining inventory system integrations with OSS/BSS, NOC, service delivery, network planning, and network automation platforms.
  • Experience with API-driven integrations, workflow automation, and network data architecture.
  • Ability to query PostgreSQL database using applications like PGAdmin.

Responsibilities

  • Overall software/systems responsibilities spans systems used for fiber network inventory management, quality of data in those systems, and integrations with the fiber network inventory systems into other systems.
  • Partner with fiber engineering, construction, service delivery, and operations teams to ensure inventory systems accurately support end-to-end network lifecycle processes including planning, design, construction, as-built documentation, turn-up, maintenance, and capacity management.
  • Establish standards, governance, and reconciliation processes to improve fiber inventory accuracy, completeness, and operational trustworthiness.
  • Define and prioritize business requirements for internal software, 3rd party software and integration between systems in alignment with business goals.
  • Provide input on roadmaps and ensure that they align with technical requirements.
  • Work with network automation teams, service delivery teams, and NOC teams to drive efficient workflows through automation.
  • Create technical specifications, scope, and user stories for the software engineering team to execute against.
  • Determine metrics and measurements for new products, features, and data quality. Be hands on as needed with the data to demonstrate and define how these metrics are gathered in code.
  • Conduct research and identify new opportunities for innovation and efficiency with internal work flows and processes.
  • Gather feedback from internal stakeholders and external customers and sales to constantly improve customer deliverables, internal automation and customer facing automation.
  • Assist with development of testing and deployment plans.

Benefits

  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave
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