Senior Technical Product Manager, Content Platforms (Localization)

Braze•New York City, NY

4d•Hybrid

About The Position

At Braze, we are seeking a Senior Technical Product Manager to own the development of an AI-powered translation infrastructure. This is an early-stage platform role where you will thrive in ambiguity, design systems for self-service, and drive the technical execution of an internal AI translation platform. You will determine where human review is essential and design workflows to ensure high-quality, targeted review, aiming to remove friction without compromising quality. This role touches almost every part of the business, including Demand Gen, Product Marketing, Sales, Enablement, Product, Engineering, Support, and regional teams. You will integrate into the existing localization program to understand its current state and opportunities. This is a hands-on role involving coding, shipping prototypes, pairing with engineers, and measuring adoption, with an expectation to use and build with AI development tools.

Requirements

PMs are encouraged to apply, but so are solutions architects, solutions consultants, engineers, and others with a background in localization or content operations.
Thoughtful interest in the localization space — someone who has read into the problem, has views on where AI shifts the cost curve, and is genuinely curious about how a modern enterprise should be running this kind of program.
If you bring the systems thinking and product instincts, we can build the domain depth around you.
Familiar with the localization landscape — tools, workflows, vendor relationships, and where the real friction lives
Able to develop a clear framework for when human review is required, tuned to content type, audience, risk, and context — not just an instinct, but a defensible model others can apply
Experience with platforms like Phrase is relevant context
Deeply familiar with headless CMS architecture; Sanity experience is a strong plus
Comfortable with Node.js, TypeScript, and modern web frameworks
Able to build simple web apps and functional prototypes on your own — you won't be shipping complex systems to production solo, but you can independently validate an idea end-to-end
Comfortable building with AI development tools like Claude Code or Cursor
Comfortable architecting multi-platform systems and reasoning about long-term design tradeoffs
Truly embedded with engineering — not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today
Can hold your own in technical conversations without needing to defer every decision
Experienced managing stakeholders across team boundaries, including customers who have real expectations tied to your delivery
Genuinely curious about what AI makes possible — not as a buzzword, but as a tool you use and build with
Iterative by nature: you'd rather ship a rough thing and learn than over-plan before moving
Systems thinker: you design for the problems you haven't seen yet, not just the ones in front of you

Nice To Haves

A working background in localization is a strong plus, but it isn't a requirement.

Responsibilities

Own the localization infrastructure product: roadmap, architecture decisions, stakeholder alignment
Partner with engineers to design and ship multi-platform systems that meet complex, evolving localization needs across the business
Build functional prototypes independently to validate ideas and sharpen requirements before full engineering investment
Design the workflows and self-serve patterns that let teams move forward without routing every request through a central queue
Drive adoption of AI-assisted translation tooling while maintaining quality and consistency standards
Help us make smart build-vs-buy decisions — knowing when to build internal tooling and when existing or emerging vendors are the better answer
Manage relationships with translation and localization vendors — what we expect of them, what we move away from, and how their work integrates with everything we build

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®