Senior Technical Lead
About The Position
Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.
Requirements
- Bachelor’s degree or foreign equivalent in Computer Information Systems or Computer Science
- 3 years of experience in the job offered or 3 years of experience in the related occupations of Senior Engineer Consultant, Senor Technical Architect or equivalent
- Using tools such as DevOps, Dev Sec Ops on Prem as well as in AWS Cloud, AWS on EKS, Edge AI, and Kubernetes.
Responsibilities
- Participate in requirement walkthrough meeting with clients and business stakeholders to understand requirement and provide technical solution.
- Clarify technical questions raised in the requirement walkthrough meetings.
- Analyze technical complexity and provide feasibility from development perspective.
- Analyze and understand business cases and the functional changes involved in the requirements.
- List out the dependencies and constraints such as additional tools and software required to implement the solution.
- Prepare the functional design document and review the document with IT and business stakeholders.
- Implement the changes designed to the application, conduct unit testing and deploy QA environment.
- Participate in daily sprint meetings with IT and business teams.
- Participate in change request walkthrough discussion with Solution Architect, IT, and business stakeholders.
- Understand new or modified changes in the existing requirements, modify design and develop artifacts based on new change requirements.
- Coordinate with the development team to ensure the team is aware of new changes and dependencies and ensure constraints are addressed.
- Coordinate post implementation support, monitor the application performance in using New Relic Application Performance Monitoring (APM) and report performance issues to IT.
- Provide technical help to team members to analyze and address the post implementation issues.
- Work with the infrastructure team and provide guidance on the network / server slowness, space and the job issues.
- Participate in client customer calls to review the Sev l/ Sev 2 issues and answer the technical questions from the management.
- Participate in the Root Cause Analysis calls and explain root cause of the Sev 1 / Sev 2 issues and provide permanent solution to address and prevent these issues.
- Review the post implementation issues with IT and business and implement performance improvement tools/ scripts to resolve complex repeated issues.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
