Senior Technical Lead

Zones.•Auburn, WA

About The Position

The Technical Lead, AV / AV Design Engineer serves as the regional technical subject matter expert and hands-on design resource for Microsoft audiovisual conference room deployments in the Puget Sound region. The role owns the production, validation, and quality assurance of room-specific AV drawing packages and associated technical documentation from design development through installation, commissioning, and handover. This is a hands-on design role requiring independent production of accurate AutoCAD deliverables, adaptation of Microsoft standard room designs to architectural conditions, coordination with architects and construction stakeholders, and release of complete design packages with minimal corrective review. The position supports AV deployments throughout schematic design, design development, construction documentation, installation, commissioning, and as-built stages. It coordinates with project teams and stakeholders, validates designs and bills of materials, manages drawing revisions and technical documentation, responds to RFIs, and helps resolve design issues while protecting project schedule and quality. The role requires working during Pacific Time business hours and availability for onsite meetings, site walks, or drawing coordination sessions as required. Zones is a global IT solutions provider operating in more than 120 countries. It has been in business for over 35 years and specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.

Requirements

At least 5 years of professional AV systems engineering, AV design, or audiovisual drafting experience, including hands-on production of construction-quality drawing packages.
Advanced proficiency with Autodesk AutoCAD for 2D drafting and documentation, including independently creating, editing, scaling, referencing, layering, annotating, plotting, and troubleshooting DWG files.
Demonstrated experience producing floor plans, reflected ceiling plans, elevations, sections, rack elevations, signal-flow or wiring diagrams, equipment details, and as-built documentation.
Experience using architect-provided CAD backgrounds and Revit exports, including external references, scaling, coordinate alignment, layer management, and conversion-quality validation.
Experience adapting standardized AV designs to existing spaces, new construction, tenant improvements, executive rooms, innovation or experience-center spaces, multipurpose rooms, and other custom environments.
Strong understanding of enterprise AV systems, including Microsoft Teams Rooms, displays, projectors, cameras, microphones, loudspeakers, DSP, control systems, AV-over-IP, switching, racks, network connectivity, and structured cabling.
Working knowledge of architectural and construction documentation, including MEP coordination, power, network, structural mounting, cable pathways, acoustics, lighting, furniture, and accessibility considerations.
Experience validating bills of materials and configuration documentation against drawings and project requirements.
Experience with Bluebeam Revu or comparable PDF markup and redline workflows.
Ability to perform self-QA/QC and deliver accurate, customer-ready packages with minimal oversight or rework.
Ability to resolve technical escalations, respond to RFIs, and support field teams during installation and commissioning.
Strong written and verbal communication skills, including explaining technical issues, decisions, and risks to technical and non-technical stakeholders.
Ability to manage multiple projects, prioritize urgent corrections, meet committed deadlines, and escalate blockers early.
Ability to work during Pacific Time business hours and collaborate with local Puget Sound stakeholders; availability for onsite meetings, site walks, or drawing coordination sessions as required.
At least one AVIXA industry certification such as CTS.

Nice To Haves

CTS-D certification is strongly preferred.
CTS-I may be considered when paired with substantial design and AutoCAD experience.
Experience supporting Microsoft AV deployments, Microsoft Teams Rooms, or another large enterprise AV program with formal design standards and deviation governance.
Experience with Microsoft Nexus or similar AV standards catalogs and Microsoft project disciplines such as GWS, lifecycle refresh, Hub, ad hoc, or construction projects.
Working knowledge of Revit, Autodesk Construction Cloud, or BIM coordination workflows.
Manufacturer or platform certifications from Extron, Crestron, Shure, Cisco, Poly, Logitech, Biamp, Q-SYS, or equivalent AV technology providers.
Experience working with architects, design firms, general contractors, AV integrators, and owners-representative teams in the Puget Sound market.
Familiarity with SharePoint, OneNote, Microsoft Teams, OnePlan, and structured document-control practices.

Responsibilities

Serve as the technical subject matter expert for AV deployments and educate project teams on Microsoft AV standards, deviation processes, design risks, and technical requirements.
Create, revise, and maintain room-specific AV design packages in AutoCAD using Microsoft standard room designs, site survey data, architectural backgrounds, and project requirements.
Produce and quality-assure floor plans, reflected ceiling plans, elevations, sections, equipment layouts, rack elevations, wiring diagrams, device callouts, mounting details, and construction notes.
Import, scale, align, and manage architect-provided DWG and Revit-exported CAD backgrounds, including external references, layers, viewports, plotting standards, and title blocks.
Validate that drawing sets render correctly to PDF and that required layers, furniture, equipment, dimensions, annotations, and references are visible and accurate.
Perform independent QA/QC before release, including redline closure, drawing completeness, dimensional accuracy, source-file integrity, version control, and compliance with Microsoft drawing standards.
Validate AV conference room designs and bills of materials against site survey results and project requirements, ensuring drawing and BOM contents are consistent.
Coordinate AV design requirements with architectural, structural, mechanical, electrical, network, furniture, lighting, acoustic, and general-contractor documentation, including MEP integration where applicable.
Use floor plans, elevations, reflected ceiling plans, photographs, surveys, and Microsoft source repositories to identify room constraints and adapt standard designs to site conditions.
Assess power, network, cable pathway, conduit, back-box, structural mounting, equipment clearance, sightline, heat-load, lighting, acoustic, and service-access requirements affecting AV design.
Support schematic design, design development, construction-document, and as-built stages, including design page-turns and stakeholder approvals.
Manage drawing comments and markups using Bluebeam or equivalent tools, incorporating stakeholder feedback into controlled revisions.
Respond to RFIs and provide technical clarification during procurement, construction, installation, testing, and commissioning.
Identify designs requiring a Microsoft standards deviation, support deviation requests, and update designs following approval or technical guidance.
Maintain current source files, CAD backgrounds, drawings, markups, BOMs, configuration documents, and revision history in approved shared project repositories.
Partner with Project Managers, the Puget Sound Regional Lead, architects, general contractors, AV integrators, Microsoft engineering partners, vendors, and field teams to resolve design issues and protect schedule and quality.
Participate in retrospectives, root-cause reviews, and lessons-learned sessions to reduce rework and improve design standards, templates, and quality controls.