Senior Technical Evaluator

Pearson•Pittsburgh, PA

1d•$23•Onsite

About The Position

Pearson VUE is the global leader in computer-based testing for information technology, academic, government, and professional testing programs. We provide a full suite of services from test development to data management and deliver exams through a comprehensive and secure network of test centers worldwide. We are seeking a Licensed Barber Manager/Instructor to work as a Senior Technical Evaluator for our Pittsburgh, PA location. This role is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment.

Requirements

Must have a current Barber Manager or Instructor's License in the state of PA.
Must not have any prior disciplinary actions from the state.
Minimum of 1 year customer service experience is preferred.
Must be flexible in work hours and days.
High school diploma or equivalent is required.
Must be able to stand for long periods of time.
Must have keen attention to details.
Able to multitask.
Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Nice To Haves

2+ years’ experience as a Licensed Barber Manager or Teacher is preferred.
Experience working in a testing environment is preferred, but not required.

Responsibilities

Maintain a secure testing environment and facility.
Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures, and guidelines.
Adhere to Pearson VUE Security Best Practices.
Understand and comply with all testing procedures.
Maintain a good working knowledge of Pearson VUE policies, procedures, and guidelines.
Maintain a pleasant, clean, and professional testing facility, which includes light cleaning.
Record and report all problems or discrepancies in a timely and efficient manner to the Test Evaluation Manager.
Respond to candidate questions regarding exam evaluation.
Always display a professional and friendly demeanor.
Listen and address questions and concerns in an appropriate manner.
Provide high-quality customer service.