About The Position

Provides advanced engineering and operational support for enterprise Microsoft Power BI and Microsoft Fabric platforms. Administers cloud services, Fabric capacities, tenant configurations, workspaces, semantic models, dataflows, gateways, security, monitoring, and platform integrations. Delivers secure, scalable, highly available analytics services while partnering with infrastructure, networking, cybersecurity, data, application, vendor, and business teams. The engineer also supports Azure administration for BI platform dependencies and secure cloud integrations, including virtual machines, virtual networks, subnets, network security groups, private endpoints, DNS, and storage, in coordination with central cloud, infrastructure, networking, and cybersecurity teams. The role supports Microsoft Entra ID integration, including enterprise applications, security groups, service principals, managed identities, authentication, role-based access control, and least-privilege permissions. The position works independently with business and technology partners to clarify problems and opportunities, gather requirements, and translate them into secure, supportable technical solutions. It reviews platform designs, maintains architecture and operational documentation, coordinates vendor interactions, and mentors less experienced engineers and support personnel. There is no direct supervisory responsibility. The role follows enterprise standards and disciplined change, incident, problem, release, and configuration management processes. It supports vulnerability remediation, patching, upgrades, operational stability, root-cause analysis, continuity, compliance, audits, and continuous service improvement, while adhering to the Company's risk and regulatory standards, policies, controls, and Risk Appetite. The position is located in Wilmington, Delaware. The stated annual pay range is $106,700.00–$177,900.00 USD; the successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Requirements

  • Combined minimum of 6 years of higher education and/or work experience in technical engineering, infrastructure engineering, systems engineering, platform engineering, systems administration, or a related field.
  • Experience administering and supporting enterprise Power BI Service or Microsoft Fabric environments.
  • Experience installing, clustering, monitoring, and troubleshooting On-premises Data Gateways.
  • Experience with Microsoft Entra ID, enterprise authentication, role-based access, service principals, and secure platform administration.
  • Experience troubleshooting complex platform, data-refresh, capacity, connectivity, and performance issues.
  • Experience with PowerShell or another scripting language for platform automation.
  • Strong analytical, problem-solving, documentation, verbal communication, and written communication skills.
  • Ability to collaborate effectively across technology, business, cybersecurity, risk, and vendor teams.
  • Experience with Fabric Migration and Terraform deployments.

Nice To Haves

  • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field.
  • Minimum 6 years of professional experience in a technical engineering position involving BI analytics tools administration.
  • Experience with Fabric capacity management, Power BI tenant administration, Dataflows Gen1/Gen2, semantic models, deployment pipelines, and workspace governance.
  • Experience with SQL Server, Oracle, Snowflake, Azure services, networking, private connectivity, and enterprise monitoring tools.
  • Experience in financial services or another highly regulated industry.
  • Microsoft Power BI or Microsoft Fabric certifications.
  • Microsoft Azure certifications.
  • Advanced technical, analytical, troubleshooting, and problem-solving skills.
  • Ability to translate complex business and functional requirements into structured, secure, high-quality technical implementations.
  • Ability to solicit, document, analyze, and validate system specifications and requirements with diverse stakeholders.
  • Understanding of how the supported platform interacts with identity, networking, databases, infrastructure, security, monitoring, backup, and downstream services.
  • Effective influencing, facilitation, vendor-management, and stakeholder-communication skills.
  • Process-oriented, logical, adaptable, and capable of learning quickly in a fast-paced enterprise environment.
  • Ability to work independently while contributing effectively within a collaborative engineering team.
  • Ability to mentor and provide technical guidance to less experienced engineers and support personnel.

Responsibilities

  • Administer and maintain Power BI Service and Microsoft Fabric, including tenant settings, capacities, workspaces, semantic models, datasets, dataflows, reports, dashboards, and related services.
  • Install, configure, monitor, patch, and support On-premises Data Gateway clusters, including high availability and secure connectivity to approved enterprise data sources.
  • Manage workspace access, Microsoft Entra ID security groups, service principals, and platform governance controls in accordance with least-privilege standards.
  • Monitor capacity utilization, refresh performance, gateway health, service availability, and platform telemetry; identify trends and resolve performance or reliability issues.
  • Troubleshoot complex refresh failures, gateway and network connectivity issues, authentication failures, semantic model performance problems, and report-access incidents.
  • Plan and execute platform configuration changes, migrations, feature rollouts, gateway upgrades, and Fabric or Power BI adoption activities, with appropriate testing and validation.
  • Develop PowerShell-based automation and repeatable operational processes for administration, monitoring, access management, deployment, and evidence collection.
  • Establish and maintain standards for workspace governance, lifecycle management, naming, capacity placement, monitoring, auditing, and operational support.
  • Support resiliency, recovery, continuity, compliance, and audit requirements for enterprise analytics services.
  • Work with Technology management, senior engineers, business partners, and support teams to design, implement, and manage technical solutions for current and future organizational needs.
  • Review infrastructure and platform designs and create and maintain architecture, operating, support, standards, and implementation documentation.
  • Engage business and technology partners to clarify problems and opportunities, gather requirements, and translate requirements into secure, supportable technical solutions.
  • Coordinate vendor interactions and resources, including issue escalation, upgrade planning, and product support.
  • Mentor and coach less experienced engineers, technicians, and integrators; review technical documentation, proposals, and changes.
  • Follow and promote industry best practices, enterprise standards, and disciplined change, incident, problem, release, and configuration management processes.
  • Maintain detailed knowledge of supported platforms, integrations, infrastructure dependencies, and vendor technologies used by the Bank.
  • Support vulnerability remediation, patching, upgrades, operational stability, root-cause analysis, and continuous service improvement.
  • Adhere to Company risk and regulatory standards, policies, controls, and Risk Appetite; identify risk-related issues requiring escalation.
  • Maintain internal control standards, including timely implementation of audit points and remediation of issues raised by regulators, as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand; complete other related duties as assigned.
  • Provide Azure administration support for BI platform dependencies and secure cloud integrations, including virtual machines, virtual networks, subnets, network security groups, private endpoints, DNS, and storage.
  • Support Microsoft Entra ID integration for BI platforms, including enterprise applications, security groups, service principals, managed identities, authentication, role-based access control, and least-privilege permissions.
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