Senior Technical Consultant
About The Position
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. Collaborates with the sales team to provide technical support and consulting, ensuring successful product integration and implementation, while leveraging expertise to design optimized solutions and contribute to sales objectives through pre- and post-sales activities.
Requirements
- Bachelor’s degree (BS/BA) desired.
- 3+ years of related experience.
- Certification is required in some areas.
Nice To Haves
- An experienced professional with advanced, interdisciplinary knowledge, resolving difficult and complex issues using broad professional concepts.
- Guides others, applying advanced principles and company practices.
- Leads moderate sized projects (or parts of larger projects) with strategic value.
- Operates autonomously with frequent senior leadership interaction.
Responsibilities
- Technical Sales Support and Consulting: Collaborate with the sales team to provide technical expertise during sales calls, presentations, and product demonstrations, ensuring accurate representation and support of company products.
- Solution Design, Implementation, and Troubleshooting: Design innovative technology solutions, oversee their implementation and integration, analyze and resolve technical issues to ensure system functionality according to specifications.
- Client Interaction and Custom Solutions: Understand and analyze client requirements, deliver tailored systems/applications solutions, answer customer inquiries, and build mini-applications to demonstrate feasibility.
- Expertise and Continuous Improvement: Leverage in-depth knowledge of company products and industry expertise to optimize solutions, monitor performance, and stay updated with the latest trends and best practices.
- Independent Work and Additional Support: Work independently with minimal supervision, provide pre-sales and post-sales support, train clients and internal teams, create detailed documentation, and collaborate with development teams to enhance product offerings.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: 8critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Senior
