Senior Technical Business Systems Analyst

CapTech Consulting • Reston, VA

5h • Hybrid

About The Position

Technical Business Systems Analysts (BSAs) at CapTech collaborate with business and technical stakeholders to gather solution requirements, drive solution design, and ensure that delivered products effectively meet business needs. This role involves working on diverse initiatives, ranging from custom digital product development to large-scale integration and modernization efforts across multiple systems and lines of business. This position is suited for individuals who enjoy working at the intersection of business and technology, can navigate ambiguity, and apply a consultant's mindset to problem-solving. The Senior Technical BSA will be hands-on throughout the entire delivery lifecycle, guiding teams from initial problem identification to the development of well-designed, high-quality solutions.

Requirements

• 4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives
• Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges
• Demonstrated success in leading Microsoft Dynamics 365 and Power Platform implementations, with a robust portfolio of CRM and ERP projects
• Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions
• Experience writing and refining user stories and requirements for Agile or iterative delivery teams
• Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems
• Ability to write and execute basic SQL queries to support analysis and validation
• Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders
• Understanding how MS Dynamics and Power Platform integrates with other components in an Enterprise, like Salesforce
• Proficiency with common project delivery tools such as JIRA and Confluence
• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience

Nice To Haves

• Prior experience in regulated industries such as energy, utilities, infrastructure, or public sector environments
• Exposure to digital product delivery, beyond traditional project‑based implementations
• Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role
• Microsoft Dynamics 365 or Power Platform certifications is strongly preferred

Responsibilities

• Quickly become familiar with client business challenges and technology landscapes in order to act as a trusted advisor and subject‑matter partner to stakeholders
• Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation
• Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent
• Assist technical teams with solution design, including data modeling, interface definitions, integrations, and state or process flows
• Analyze data to understand current‑state structures, data quality, and business impact, and help define how data supports future‑state solutions
• Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable
• Evaluate current‑state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options
• Write and refine epics, user stories, and acceptance criteria as part of an iterative delivery team
• Coordinate and support integration testing and user acceptance testing (UAT) activities
• Communicate clearly and effectively with both technical team members and business leadership, adapting your message to your audience

Benefits

• Competitive salary with performance-based bonus opportunities
• Three comprehensive Medical Plan options (PPO and HDHP), as well as Dental and Vision coverage
• Company paid basic Life and AD&D, Short-Term and Long-Term Disability Insurance
• Matching 401(k)
• Cell Phone stipend
• Competitive Paid Time Off
• Paid Birth and Family Bonding Leave
• Adoption Assistance
• Training and Certification opportunities eligible for expense reimbursement
• Team building and social activities
• Mentor program to help you develop your career

What This Job Offers

• Job Type: Full-time
• Career Level: Senior