Senior Technical Account Manager
About The Position
The Sr. Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The Sr. TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
Requirements
- Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
- Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
- Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
- Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
- 5-7 years relevant experience
- College degree, Military, or equivalent experience
- Excellent written and oral communication skills
- Able to travel throughout sales territory
Nice To Haves
- Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
- 'Big 4' or similar consulting experience a plus
Responsibilities
- Provide product and technical support for assigned accounts
- Identify and develop upsell opportunities
- Convey customer requirements to Product Management, Marketing and Engineering teams
- Provide functional and technical support to customers
- Respond to customer questions on technical and business related issues
- Deliver high-level and detailed sales presentations
- Responsible for attending conferences, seminars, etc
Benefits
- Qualys is an Equal Opportunity Employer, please see our EEO policy.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
