Senior Technical Account Executive, SMB

Hercules•San Francisco, CA
•$150,000 - $300,000•Hybrid

About The Position

Hercules is seeking a technical, inbound, SMB account executive to join our team and help grow our paid SMB customer base. We receive hundreds of inbound leads each month, with thousands of product-qualified leads, the vast majority of which are qualified. Currently, due to our small team size of seven people and lack of dedicated sales capacity, we have been unable to pursue these leads. This role is ideal for someone who can take ownership of these inbound opportunities from qualification to close, effectively turning a high volume of qualified leads into customers.

Requirements

  • Proven closing experience: 2+ years closing B2B software deals, with a track record of hitting quota
  • Technical depth: Understand data models, APIs, permissions, and integrations
  • Business software fluency: Understand applications/modules within ERPs and CRMs, the business workflows they support
  • Experience with enterprise buying requirements: Comfortable discussing SOC 2, DPAs, GDPR, security reviews etc
  • Strong communication: Clear, simple, and audience-specific communication that's tied back to business outcomes

Nice To Haves

  • We ship. We ship fast, iterate, and correct mistakes quickly. Our bias for action speeds up our learning and delights our customers.
  • We strive for excellence. Doing things well is in our DNA. We have good taste. We get the details right. Our outputs are exceptionally simple and self-serve. We’re proud of our work.
  • We are hungry. We are willing to work hard and break through walls to achieve the outcomes we want. We are willing to operate at any level to get things done.

Responsibilities

  • Own inbound leads from qualification to close
  • Research and close product-qualified opportunities
  • Run customer discovery to understand business needs and desired outcomes
  • Lead product demos
  • Navigate security, privacy, and procurement reviews
  • Build urgency, negotiate terms, and close deals

Benefits

  • Unlimited AI token budget
  • Take what you need vacation policy
  • Healthcare, vision, and dental
  • Daily lunches, dinners and snacks in the office
  • We guarantee you will do the best work of your career here
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