Senior Tech Lead Manager

ProviderTrust•Nashville, TN

9d•Hybrid

About The Position

ProviderTrust is seeking a Senior Tech Lead Manager to lead small, empowered product teams that own their area end to end. This is a hands-on technical leadership role responsible for delivery, people management, setting technical standards, and influencing engineering practices. The role can expand to oversee multiple product teams over time. It requires a blend of technical expertise and people leadership experience.

Requirements

8+ years of software engineering experience, including time leading a team as a hands-on lead.
Ability to design cloud-native systems and solve high-impact problems.
Full-stack and cloud-native development delivering on AWS: containerization (Docker), serverless architectures, and orchestration (ECS/Kubernetes).
Cloud networking (VPCs, load balancers, API gateways), security (IAM roles, encryption), identifying bottlenecks in distributed systems, and performance/cost optimization.
Practical knowledge of event-driven architecture.
Strong at troubleshooting, profiling, insights, and dashboards.
Strong command of Java or C# and associated libraries optimized for cloud environments.
Cloud-native databases: SQL (Aurora/RDS), query performance, and document data stores (DynamoDB).
Infrastructure as Code: Terraform, rolling/dark deploys, branching, and code pipelines.
ReactJS or another modern JavaScript front-end stack.
You have led a small engineering team as a hands-on lead and want both the technical and the people sides of the job.
You have developed engineers into more senior, higher-impact roles, and ideally developed other leads; you see growing people as core to the job.
You have raised the level of an existing team, not just maintained a strong one, and you know how to do it without grinding morale.
You work with product as an equal and have the judgment to challenge a roadmap, not just receive one.
You can tell process that protects the work from process that just slows it down, and you keep what matters while cutting the rest.

Nice To Haves

Experience in healthcare, compliance, or another regulated domain.
Experience on a platform or stream-aligned team model.

Responsibilities

Lead your team(s). Own one or more product teams of roughly four to five engineers each, their technical direction, and what they ship. Set a clear vision and the "why," and keep the loop closed on commitments.
Stay hands-on, to standard. Design, write, and review production code, and set the technical bar by doing the work alongside your team. Set and raise that standard across teams, not just your own, as a technical reference point others calibrate to.
Grow people. Run 1:1s that go somewhere, give feedback engineers can act on, and push each toward more scope. Develop senior and staff-track engineers, and mentor other team leads.
Own delivery. Your team or teams ship predictably, and you are accountable for it. Build high-quality, testable solutions without over-engineering.
Partner with product. Work with your product manager as an equal, deciding together what is worth building, and influence product and technical direction across your area.
Plan capacity. Partner with the Director on staffing, capacity, and allocation across the teams you touch, forecast capacity, and flag early when demand outstrips it.
Lead adaptively. Keep only the process that earns its place, cut ceremony that slows delivery, and adjust as the problem changes.
Lead in person. Be on-site with your team the expected days; lead by proximity.
Drive root cause. Resolve escalations by finding patterns and root-cause fixes, and lead the hardest technical problems.