This position is within the Taxpayer Services - Customer Assistance, Relationship and Education - Program Support business unit. The duties described are for the full working level of this position. If selected at a lower grade, you will receive training to perform these duties and grow in the role. The role involves performing assignments with agency-wide scope and significant impact, conducting business reviews, participating in task forces, and performing independent analyses of program operations. It requires comprehensive planning, analysis of cost/benefit relationships, and coordination of various functions and systems. The analyst will independently study complex problems, coordinate input from external activities, and identify new work methods. Participation in cross-functional teams on nationwide initiatives, conducting studies to support operational reviews, measuring goal achievement, plan execution, directive compliance, and resource utilization are key aspects. The role involves analyzing program areas to discern trends, consolidating report data to measure effectiveness against baselines, and ensuring program achievements support strategic agency initiatives.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed