Senior Talent Business Partner

ServiceTitan • Glendale, AZ

5d

About The Position

Ready to be a Titan? ServiceTitan is looking for an experienced Senior Talent Partner to join our Talent Acquisition team supporting our high-growth Sales Development organization. In this role, you will have a direct impact of ServiceTitan’s revenue growth - owning the hiring strategy for a Sales Development org across SDR, BDR, and SDR leadership roles, with ambitious targets for the year ahead. You’ll lead full-cycle recruiting to attract and hire top sales talent, while serving as a strategic advisor to our Sales Development leadership. You will drive hiring at scale, champion inclusive practices, and deliver a best-in-class candidate experience as we continue our mission to bring the best technology to the trades.

Requirements

• 6+ years of full-cycle recruiting experience, with at least 3+ years supporting sales or go-to-market functions in a high-growth technology company.
• Proven track record of hiring at volume while maintaining quality and a positive candidate experience.
• Demonstrated understanding of SaaS sales motions, SDR/BDR metrics, compensation structures, and what separates high-performing sales development talent from the rest.
• Deep expertise sourcing and identifying top sales talent through social media, LinkedIn, Indeed, and other channels.
• Experience using modern ATS platforms such as Workday, Greenhouse, or Lever.
• Proficiency with Google Suite (Docs, Sheets, Calendar, etc.).
• Strong command of recruiting KPIs, metrics, and reporting to drive informed decisions.
• Working knowledge of fair and unbiased interview techniques and applicant screening methods.
• Outstanding organizational, analytical, and communication skills.
• Ability to juggle multiple high-priority requisitions in a fast-paced environment.
• A sense of urgency, proactive mindset, and genuine passion for connecting people with opportunity.

Responsibilities

• Partner strategically with Sales Development leadership and hiring managers to understand workforce plans, headcount needs, and talent acquisition goals.
• Lead full-cycle recruiting for Sales Development roles - including SDRs, BDRs, and SDR leaders - from sourcing and screening through offer and close, while maintaining an exceptional candidate experience.
• Develop and execute proactive sourcing strategies to build robust pipelines of active and passive candidates through direct outreach, LinkedIn, referrals, social networks, networking events, and more.
• Ensure diversity and inclusion strategies are incorporated at every step of the hiring process, from job description crafting to panel composition and offer decisions.
• Serve as a trusted advisor to hiring leaders, providing market insights, data-driven recommendations, and guidance on interviewing best practices.
• Present recruitment metrics, pipeline updates, and hiring strategies to senior stakeholders and PeopleOps leadership.
• Champion continuous improvement — challenge assumptions, influence hiring decisions, and drive operational excellence across recruiting processes.
• Be accountable to yourself, your team, your hiring leaders, and your candidates.

Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits : Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life : Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees