Senior Systems Technician

Vector Security and Vector Security Networks Career • Lancaster, PA

4h • Onsite

About The Position

At Vector Security, we are looking for a Senior Systems Technician to join our team. This role involves installing and servicing complex residential and commercial security solutions, including wired and wireless systems. You will also gain a basic understanding of access control and video surveillance systems, troubleshoot complex systems and network issues, and work with basic integration. As a Senior Systems Technician, you will mentor junior technicians and share technical knowledge to enhance individual and branch capabilities. We offer great benefits, competitive salary, and growth opportunities.

Requirements

• High School Diploma or equivalent.
• 3 – 5 years of field experience or equivalent technical education or certification.
• Minimum of 2 years of life safety and home automation equipment experience.
• Valid driver’s license with an acceptable driving history.
• Must be able to effectively communicate with various individuals professionally to provide superior customer service.
• Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.
• Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.

Nice To Haves

• ESA Certified Alarm Technician Level 2 or equivalent.
• NICET Fire or Video Level 1.

Responsibilities

• Install/service residential and/or commercial systems: Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision.
• Troubleshoot more complex systems and network issues and work with basic integration.
• Run and fish wires in a concealed manner.
• Set up and communicate system functionality to customer and answer questions.
• Keep job site clean & organized so work can be performed in the safest manner possible.
• Employ basic logic skills to move an issue to resolution.
• Train and mentor technicians: Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
• Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems.

Benefits

• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• Company paid life and AD&D insurance
• Company paid short- and long-term disability
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off for vacation, sick days and floating holidays
• Tuition reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED