Senior Systems Technician

Vector Security and Vector Security Networks CareerLancaster, PA
Onsite

About The Position

At Vector Security, we are looking for a Senior Systems Technician to join our team. This role involves installing and servicing complex residential and commercial security solutions, including wired and wireless systems. You will also gain a basic understanding of access control and video surveillance systems, troubleshoot complex systems and network issues, and work with basic integration. As a Senior Systems Technician, you will mentor junior technicians and share technical knowledge to enhance individual and branch capabilities. We offer great benefits, competitive salary, and growth opportunities.

Requirements

  • High School Diploma or equivalent.
  • 3 – 5 years of field experience or equivalent technical education or certification.
  • Minimum of 2 years of life safety and home automation equipment experience.
  • Valid driver’s license with an acceptable driving history.
  • Must be able to effectively communicate with various individuals professionally to provide superior customer service.
  • Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.
  • Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.

Nice To Haves

  • ESA Certified Alarm Technician Level 2 or equivalent.
  • NICET Fire or Video Level 1.

Responsibilities

  • Install/service residential and/or commercial systems: Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision.
  • Troubleshoot more complex systems and network issues and work with basic integration.
  • Run and fish wires in a concealed manner.
  • Set up and communicate system functionality to customer and answer questions.
  • Keep job site clean & organized so work can be performed in the safest manner possible.
  • Employ basic logic skills to move an issue to resolution.
  • Train and mentor technicians: Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
  • Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems.

Benefits

  • Competitive compensation with incentive eligibility
  • Medical, dental, and vision coverage
  • Company paid life and AD&D insurance
  • Company paid short- and long-term disability
  • Voluntary benefit products
  • 401k retirement savings plan
  • Flexible Spending Account
  • Paid time off for vacation, sick days and floating holidays
  • Tuition reimbursement
  • Employee Assistance Program (EAP)
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