About The Position

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Senior Systems Specialist located at our corporate office in Brentwood, TN. Come join a team that is dedicated to making an impact for the people and communities we serve. This position is 4 days onsite in Brentwood, TN. No relocation package available with this position. The Senior Systems Specialist - Workplace & Event Technology is responsible for the design, operational health, stability, and high performance of all in-building audio-visual systems, hybrid meeting spaces, digital signage, and event technology. Leads technical preparation and live execution for high-visibility town halls, broadcasts, and executive presentations. Manages, maintains, and supports all conference room hardware, unified communications setups, digital signage systems, and presentation spaces across the facility. Leads live production engineering for high-stakes hybrid meetings, company-wide town halls, webcasts, and on-site executive presentations. Works routinely with executive leadership for both on-premises and remote A/V needs, ensuring appropriate use and function. Troubleshoots complex audio, video, control system, and network streaming failures in real time with minimal business disruption. Partners with facility management and external vendor teams to install, upgrade, and commission new AV hardware and conference room builds. Performs routine preventative maintenance, firmware updates, and system health checks on all building AV controllers, displays, and microphones. Maintains physical inventory of all AV technology across supported locations. Domestic U.S. travel may be required.

Requirements

  • Graduate from an accredited college or university with an Associate's degree in Computer Science is required.
  • 3+ years of experience administering corporate AV infrastructure, unified communications, and live event technology in a modern workplace setting is required.
  • Expert knowledge of native Zoom Rooms, Microsoft Teams Rooms (MTR), and Cisco Webex Room systems hardware and cloud management portals is required.
  • Practical hands-on experience with control systems, including Crestron and Extron; digital signal processors, including Shure, Biamp, and Q-SYS; PTZ cameras; wireless microphones; and video switchers is required.
  • Technical familiarity with AV-over-IP standards, including Dante and NDI, and conference room network connectivity requirements is required.
  • Proven ability to operate under pressure while running live production gear for C-suite leaders and large audiences is required.
  • Proficiency in Microsoft Office applications is required.

Nice To Haves

  • AVIXA Certified Technology Specialist (CTS), Crestron Certified Technician, or Q-SYS Level 1/2 Training is preferred.

Responsibilities

  • Design, operational health, stability, and high performance of all in-building audio-visual systems, hybrid meeting spaces, digital signage, and event technology.
  • Lead technical preparation and live execution for high-visibility town halls, broadcasts, and executive presentations.
  • Manage, maintain, and support all conference room hardware, unified communications setups, digital signage systems, and presentation spaces across the facility.
  • Lead live production engineering for high-stakes hybrid meetings, company-wide town halls, webcasts, and on-site executive presentations.
  • Work routinely with executive leadership for both on-premises and remote A/V needs, ensuring appropriate use and function.
  • Troubleshoot complex audio, video, control system, and network streaming failures in real time with minimal business disruption.
  • Partner with facility management and external vendor teams to install, upgrade, and commission new AV hardware and conference room builds.
  • Perform routine preventative maintenance, firmware updates, and system health checks on all building AV controllers, displays, and microphones.
  • Maintain physical inventory of all AV technology across supported locations.
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