Senior Systems Operations Engineer - Chief Technology Office

Wells Fargo & Company • Charlotte, NC

3d • Hybrid

About The Position

Wells Fargo is seeking a Senior Systems Operations Engineer for the Chief Technology Office within the FHO (Foundational Hosting Operations) Service Delivery group. This role will be part of a team that continuously improves how work is delivered and how outcomes are achieved. We are a trusted partner who fosters candid, inclusive engagement to drive better outcomes. We provide clear, concise, and timely communication that drives awareness and action.

Requirements

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

• Experience with Business Intelligence / Analytics tools (Microsoft PowerBI, Grafana, Tableau, etc.)
• Proven history of analytical skills
• Skilled in Compute, Virtual Hosting Systems, Storage and Provisioning
• Ability to follow documented procedures to complete the tasks at hand
• Documentation skills - experience documenting and explaining the approach or methodology that allowed them to solve a problem or reach a conclusion
• Agile fundamentals in both Kanban and Scrum
• Project management skills
• Microsoft Office suite and reporting experience

Responsibilities

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Benefits

• Wells Fargo is an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed