Sr Systems Mgmt Analyst
About The Position
As a Senior Systems Management Analyst, you will monitor, maintain, and optimize enterprise infrastructure and application systems to ensure availability, performance, and security. You will analyze system metrics, manage incident escalations, and develop automation to streamline administrative tasks. The role uses enterprise-approved AI tools to augment decision-making, automate repetitive work, and improve service delivery across cloud and server environments. This position joins the Claim Audit Platform (CAP) Platform Strategic Response (PSR) team, which supports the CAP application. The position may be performed by telecommuting from anywhere within the U.S., subject to UnitedHealth Group’s Telecommuter Policy.
Requirements
- At least 4 years of experience in systems administration, system management, or IT infrastructure support across Linux or Windows environments.
- At least 4 years of hands-on Azure cloud experience, including resource management, monitoring, and cost/performance optimization.
- At least 4 years of experience configuring and managing monitoring tools and alerting/incident escalation workflows.
- At least 4 years of experience developing automation scripts using PowerShell, Bash, or Python.
- At least 4 years of experience using code repositories such as GitHub for version control, automation scripts, or Infrastructure-as-Code.
- At least 2 years of experience using enterprise-approved AI tools to augment coding, documentation, data analysis, or administrative workflows.
- All telecommuters must adhere to UnitedHealth Group’s Telecommuter Policy.
- Candidates are required to pass a drug test before beginning employment.
Nice To Haves
- Undergraduate degree in Computer Science, Information Technology, or equivalent practical experience.
- Relevant Azure or cloud administration certifications, such as Microsoft Certified: Azure Administrator Associate.
- Strong knowledge of security standards, vulnerability remediation, and enterprise compliance requirements.
- Proven troubleshooting skills supporting high-availability production environments.
- Excellent written and verbal communication skills, with a strong record of cross-functional team collaboration.
Responsibilities
- Monitor servers, applications, and network systems for performance, availability, and stability.
- Perform routine maintenance, software updates, and security patches to mitigate vulnerabilities and support compliance.
- Analyze system logs, metrics, and performance data to identify bottlenecks and implement tuning and optimization strategies.
- Respond to system alerts, troubleshoot production issues, document root cause analysis, and execute preventive measures.
- Develop scripts and Infrastructure-as-Code tools to automate repetitive system management and administration tasks.
- Collaborate with application, network, and security teams to resolve complex technical issues and support internal stakeholders.
- Use enterprise-approved AI tools to streamline workflows, automate tasks, enhance documentation, and drive continuous operational improvement.
- Evaluate emerging tool capabilities and industry trends to inform infrastructure solution design and strategic optimization.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
