Senior Systems Engineer

Heartland Business Systems • Eau Claire, WI

17d

About The Position

The Senior Systems Engineer develops, implements, and supports systems-related services and solutions for consulting clients. The role builds customer-focused relationships to identify business challenges, define specifications and requirements, and determine appropriate solutions. As a leader and contributor on the HBS Systems team, the engineer provides consultative and proactive project support to HBS’s account base and collaborates across internal teams to deliver work successfully and on time.

The engineer provides senior-level support, maintenance, and administration for customer networks; researches products and improves configuration standards and best practices; and educates team members on products and services. The role also creates and maintains detailed project documentation, keeps vendor and industry certifications current, stays informed about products and solutions, and meets the annual billable-hour goal defined by HBS.

Heartland Business Systems describes itself as one of the largest technology value-added resellers in the Midwest. It emphasizes performance, respect, innovation, development, and excellence, and offers growth opportunities, community involvement, personal development, employee and family celebrations, green initiatives, personal time off, work-life balance, and recognition and awards. HBS is an equal opportunity employer, including for disabled people and veterans.

Requirements

• At least 3 years of experience in a technical-related field.
• Experience designing and architecting Microsoft Azure solutions, including Azure AD, Intune, Azure Backup, and Azure Site Recovery.
• A bachelor’s degree, equivalent or relevant certifications, or equivalent work experience.
• At least one of the following certifications: CCNP, MCA, CCA-V, or VCP.
• Experience designing and architecting systems-based solutions.
• Experience installing and supporting Microsoft enterprise products.
• An outcome-focused mindset.
• Strong prioritization skills.
• A team-player attitude.
• A professional attitude and respectful demeanor.

Responsibilities

• Provide consultative and proactive project support to HBS’s account base as a member and leader of the HBS Systems team.
• Collaborate and lead across internal teams to ensure successful delivery and timely execution of the scope of work.
• Research new products, improve configuration standards and best practices, and educate team members on products and services to enhance the sales process.
• Provide senior-level support, maintenance, and administration for customer networks, and identify potential concerns or enhancement opportunities.
• Promote a positive team atmosphere across regional and virtual practices while maintaining a professional and respectful demeanor.
• Create and maintain detailed documentation of past projects to help estimate time and scope for related projects.
• Obtain and maintain current vendor- and industry-specific certifications, and stay current on products and solutions using networks of resources.
• Meet the annual billable-hour goal defined by HBS.

Benefits

• Competitive compensation package, which may include bonuses, incentives, commissions, fair wage, retirement plans, and benefits with HSA-compatible plans.
• Growth opportunities.
• Community involvement.
• Personal development.
• Employee and family celebrations.
• Green initiatives.
• Personal time off.
• Work-life balance.
• Recognition and awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior