Senior Systems Engineer

Finastra•Mississauga, ON

25d•CA$90,000 - CA$105,000•Hybrid

About The Position

Reporting to the Senior Manager, the Senior System Engineer will provide support of Finastra’s Cornerstone products from a system and technological standpoint. At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Requirements

Experience with IBM Datapower, Unix, and Windows operating systems.
Experience with Qualys, Grafana, Site 24x7, Sendgrid, and Service Now applications.
Experience with basic network troubleshooting
Proficiency with Microsoft Office applications.
Ability to provide solutions to a variety of technical problems of moderate scope and complexity independently.
Strong technical, analytical, and development skills.
Effective verbal and written communication skills
Ability to work independently or within a team environment and handle multiple projects simultaneously.

Responsibilities

Support of Unix, and Windows systems and the applications that run on them.
Support the resolution of vulnerabilities and system monitoring
Provide professional application and technical support of Finastra Cornerstone products
Involvement in assigned projects, throughout the release life cycle, to ensure the implementation is successful
Work collaboratively with Finastra technical groups for connectivity to various interfaces/applications
Interacts with internal stakeholders to support product releases and/or resolve application issues.
Follow procedures as it relates to Change management and escalations.
Participate in on-call rotation
Work assigned tickets through the full case management life cycle
Other duties and projects assigned.

Benefits

Unlimited vacation, subject to local regulations and business priorities.
Hybrid working arrangements
Paid time off for voting, bereavement, and sick leave.
Confidential one‑to‑one support through our Employee Assistance Program
Network of Wellbeing Champions and Gather Groups
Monthly events and initiatives designed to help you thrive—inside and outside of work.
Medical, life and disability insurance
Retirement plans
Lifestyle, and other benefits.
Paid time off for volunteering
Donation‑matching opportunities
Involvement in inclusion communities
Access online learning and accredited courses through our Skills & Career Navigator tool.
Global recognition program, Finastra Celebrates
Regular employee surveys that help shape our culture and ways of working.
Paid holidays
Flexible working hours
Pension plan
Comprehensive health initiatives.