Senior Systems Engineer

Hospital for Special Surgery • New York, NY

10d • Onsite

About The Position

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Requirements

• Demonstrated experience with AWS cloud services, including provisioning, configuring, and managing AWS infrastructure (such as EC2, S3, RDS, IAM, VPC, and CloudWatch).
• Experience migrating on-premises workloads to AWS and integrating hybrid cloud solutions.
• Knowledge of cloud architecture best practices and security standards within AWS environments.
• Proficiency in monitoring, troubleshooting, and optimizing AWS cloud resources for performance and cost efficiency.
• Understanding of AWS cost management and budgeting tools.
• Extensive skills with Windows networking, Active Directory and Windows Security
• Strong knowledge of Vmware virtualization platform
• Citrix Virtual Apps and Desktops (CVAD) administration experience, including configuration, publishing, and troubleshooting
• Citrix Provisioning Services (PVS) experience, including image management and stream-based provisioning
• Citrix NetScaler/ADC experience including load balancing, SSL offload, and Global Server Load Balancing (GSLB)
• Citrix StoreFront and Access Gateway/Citrix Gateway experience for secure remote access and user authentication
• Extensive skills with Citrix products and technologies, including day-to-day platform operations, performance tuning, and incident/outage troubleshooting
• Advanced knowledge of networking concepts (TCP/IP, Routing, Firewalls, Network Security)
• Experience in enterprise-level software package integration and deployment
• Advanced knowledge of server health reporting and monitoring
• Ability to evaluate system’s capacity, utilization trends and plan future needs accordingly
• 7-10 years working in Enterprise setting, maintaining and supporting physical, virtual, on-prem, and cloud-based systems, applications, and tools.
• Advanced knowledge of physical and virtual systems, Citrix, Microsoft Windows Server OS, Active Directory, Exchange, VMware, Microsoft Azure, Amazon AWS, and any two-factor authentication tools and applications.
• Advanced knowledge of PowerShell or Python.
• Advanced knowledge of networking protocols, systems, and application security.
• Advanced knowledge of MS Office Suite as well as MS Visio and Project tools.

Nice To Haves

• Detailed understanding of information systems in the healthcare operations domain desired
• Knowledge of Linux and/or UNIX is a plus.
• Knowledge of modern storage systems (SAN, NAS) on-prem and/or cloud-based.
• Knowledge of modern backup and recovery software and tools.
• Some experience in a medical/hospital environment is preferred.
• AWS certification (such as AWS Certified Solutions Architect, SysOps Administrator, or DevOps Engineer) is preferred.
• MCP and additional certificates in data security, networking, or specific technologies (Citrix,VMware, Azure, Networking, etc..) will be considered.

Responsibilities

• Ability to optimize and improve existing processes, systems, and platforms of substantial technical complexity.
• Serves as the subject matter expert for specific technologies and processes.
• Leads troubleshooting efforts during systems outages.
• Provides next-level support to internal systems analysts and engineers
• Contributes his/her technical expertise during assessments, designs, and implementations of global infrastructure systems and services.
• Participates in planning sessions to capture future system architecture design.
• Works cross-functionally to create document requirements and develops and delivers solutions.
• Active participation in on call rotation and occasional work outside normal business hours
• Must be a team player and be willing to participate in occasional off hours activities to accomplish departmental goals
• Capable of evaluating, developing, and implementing hardware and software solutions to ensure data and system integrity
• Ability to review and deploy service packs, hot fixes, system updates, and vendor-supplied patches
• Ability to provide system and public cloud expertise across the organization to address operational issues as well as building new capabilities.
• Ability to create, modify, and maintain existing standard operating procedures, policies, and other relevant documents.
• Defines and recommends requirements for the hardware and the relevant software upgrades and updates.
• Collaborates with other Business Units in assessing, evaluating, and implementing relevant technologies, applications, and capabilities as per agreed-upon business requirements.
• Creates, updates, and maintains visual diagrams and technical documents capturing current and future system state.

Benefits

• The base pay scale for this position is $167,500.00 - $255,250.00. In addition, this position will be eligible for additional benefits consistent with the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior