Senior Systems Engineer

Heartland Business Systems • Wausau, WI

17d

About The Position

The Senior Systems Engineer develops, implements, and supports systems-related services and solutions for consulting clients. The role builds customer-focused relationships to identify business challenges and develop specifications and requirements for effective solutions. As a member and leader of the HBS Systems team, this engineer provides consultative and proactive project support, contributes to successful and timely delivery of work, and provides senior-level support, maintenance, and administration for customer networks. The position also researches products, improves configuration standards and best practices, supports the sales process through team education, documents projects, maintains relevant certifications, and meets the annual billable-hour goal defined by HBS.

Requirements

• At least 3 years of experience in a technical-related field.
• Experience designing and architecting Microsoft Azure solutions, including Azure AD, Intune, Azure Backup, and Azure Site Recovery.
• A bachelor’s degree, equivalent or relevant certifications, or equivalent work experience.
• At least one of the following: CCNP, MCA, CCA-V, or VCP.
• Experience designing and architecting systems-based solutions.
• Experience installing and supporting Microsoft enterprise products.
• An outcome-focused mindset.
• Strong prioritization skills.
• A team-player attitude.
• A professional attitude and respectful demeanor.

Responsibilities

• Provide consultative and proactive project support to HBS’s account base as a leader and contributor on the HBS Systems team.
• Collaborate and lead across internal teams to ensure successful delivery and timely execution of the scope of work.
• Research new products, enhance configuration standards and best practices, and educate team members about products and services to support the sales process.
• Provide senior-level support, maintenance, and administration for customer networks, and identify potential concerns or enhancement opportunities.
• Model a positive team atmosphere across regional and virtual practices while maintaining a professional and respectful demeanor.
• Create and maintain detailed documentation of past projects to support estimates and scopes for related future projects.
• Obtain and maintain current vendor- and industry-specific certifications and stay current on products and solutions using available resource networks.
• Meet the annual billable-hour goal defined by HBS; the goal may change as the business evolves.

Benefits

• Competitive compensation package, which may include bonuses, incentives, commissions, fair wages, retirement plans, and benefits with HSA-compatible plans.
• Growth opportunities.
• Community involvement.
• Personal development.
• Employee and family celebrations.
• Green initiatives.
• Personal time off.
• Work-life balance.
• Recognition and awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior