Senior Systems Engineer

HEARTLAND BUSINESS SYSTEMS LLC • Wausau, WI

18d

About The Position

The Senior Systems Engineer develops, implements, and supports systems-related services and solutions for consulting clients. The role builds customer-focused relationships to identify business challenges and develop specifications and requirements for appropriate solutions. As a member of the HBS Systems team, the engineer provides consultative and proactive project support, collaborates across internal teams to deliver work on time and within scope, and provides senior-level support, maintenance, and administration for customer networks. The position also researches products, improves configuration standards and best practices, educates team members, documents project work, maintains relevant certifications and product knowledge, and meets an annual billable-hour goal defined by HBS.

Requirements

• At least 3 years of experience in a technical-related field.
• Experience designing and architecting Microsoft Azure solutions, including Azure AD, Intune, Azure Backup, and Azure Site Recovery.
• A bachelor’s degree, equivalent or relevant certifications, or equivalent work experience.
• At least one of the following certifications: CCNP, MCA, CCA-V, or VCP.
• Experience designing and architecting systems-based solutions.
• Experience installing and supporting Microsoft enterprise products.
• Outcome-focused mindset.
• Strong prioritization skills.
• Team-player attitude.
• Professional attitude and respectful demeanor.

Responsibilities

• Provide consultative and proactive project support to HBS’s account base as a member and leader of the HBS Systems team.
• Collaborate and lead across internal teams to ensure successful delivery and timely execution of project scope.
• Research products, enhance configuration standards and best practices, and educate team members about products and services to support the sales process.
• Provide senior-level support, maintenance, and administration for customer networks, and identify potential concerns or enhancement opportunities.
• Promote a positive team atmosphere across regional and virtual practices while maintaining a professional and respectful demeanor.
• Create and maintain detailed project documentation that can help estimate time and scope for related projects.
• Obtain and maintain current vendor- and industry-specific certifications and stay current on products and solutions.
• Meet the annual billable-hour goal defined by HBS.

Benefits

• Competitive compensation package, potentially including bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA-compatible plans.
• Growth opportunities.
• Community involvement.
• Personal development.
• Employee and family celebrations.
• Green initiatives.
• Personal time off.
• Work-life balance.
• Recognition and awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior