Senior Systems Engineer

Heartland Business Systems • Plymouth, MN

17d

About The Position

The Senior Systems Engineer develops, implements, and supports systems-related services and solutions for consulting clients. The role builds customer-focused relationships to identify business challenges and develop specifications and requirements for appropriate solutions. As a leader and contributor on the HBS Systems team, the engineer provides consultative, proactive project support to HBS’s account base and helps coordinate delivery across internal teams. The position also provides senior-level support, maintenance, and administration for customer networks, while identifying potential concerns and opportunities for enhancement. The engineer is expected to meet an annual billable-hour goal defined by HBS, which may change as the business evolves.

Heartland Business Systems describes itself as one of the largest technology value-added resellers in the Midwest. Its stated core values are Performance, Respect, Innovation, Development, and Excellence. HBS highlights a collaborative, innovative, and award-winning team environment.

Requirements

• At least 3 years of experience in a technical-related field.
• Experience designing and architecting Microsoft Azure solutions, including Azure AD, Intune, Azure Backup, and Azure Site Recovery.
• A bachelor’s degree, equivalent or relevant certifications, or equivalent work experience.
• At least one of the following certifications: CCNP, MCA, CCA-V, or VCP.
• Experience designing and architecting systems-based solutions.
• Experience installing and supporting Microsoft enterprise products.
• An outcome-focused mindset.
• Strong prioritization skills.
• A team-player approach.
• A professional attitude and respectful demeanor.

Responsibilities

• Provide consultative and proactive project support to HBS’s account base as a leader and contributor on the HBS Systems team.
• Collaborate and lead across internal teams to ensure successful delivery and timely execution of the scope of work.
• Research new products, enhance configuration standards and best practices, and educate team members on products and services to support the sales process.
• Provide senior-level support, maintenance, and administration for customer networks, and review them for potential concerns or enhancement opportunities.
• Model a positive team atmosphere across regional and virtual practices while maintaining a professional and respectful demeanor.
• Create and maintain detailed documentation of past projects to support estimates and scopes for related future projects.
• Obtain and maintain current vendor- and industry-specific certifications and stay current on products and solutions using available resource networks.
• Meet the annual billable-hour goal defined by HBS.

Benefits

• Competitive compensation package, potentially including bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA-compatible plans.
• Growth opportunities.
• Community involvement.
• Personal development.
• Employee and family celebrations.
• Green initiatives.
• Personal time off.
• Work-life balance.
• Recognition and awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior