Senior Systems Engineer

GPL Technologies•Los Angeles, CA

21d•$100,000 - $160,000•Onsite

About The Position

GPL Technologies is a managed services, infrastructure, and technology services company serving media, entertainment, post-production, creative, and enterprise clients. The Senior Systems Engineer will design, support, troubleshoot, and improve client technology environments, supporting studio and production systems from the ground up across Windows, macOS, networking, storage, virtualization, backup, security, and monitoring. The role supports multiple client environments and requires technical depth, professional client communication, and fast problem-solving in production environments. The position is based in Greater Los Angeles and includes onsite support for GPL’s LA-based clients. The engineer will work hands-on in client environments to support production systems and build reliable infrastructure for creative and technical teams. Remote-only candidates will not be considered. The ideal candidate can assess technical and business priorities, identify risk, stabilize systems, and create practical improvement plans. The role also involves working with GPL account managers, project managers, engineering leadership, and field engineers. Compensation is $100,000–$160,000 annually, based on skill and experience.

Requirements

At least 7 years of experience in systems engineering, including senior-level ownership of client environments.
Experience supporting Windows Server, Active Directory, DNS, DHCP, Group Policy, and file services.
Experience supporting macOS workstations in professional environments.
Strong networking fundamentals, including TCP/IP, VLANs, routing, switching, VPNs, firewalls, and DNS troubleshooting.
Experience with shared storage, NAS/SAN systems, permissions, snapshots, replication, and backup workflows.
Experience with virtualization platforms such as VMware, Hyper-V, Proxmox, or Nutanix.
Ability to troubleshoot complex issues across systems, networks, storage, and endpoints.
Strong documentation and ticketing discipline, with client-facing communication skills.
Ability to work onsite throughout Greater Los Angeles as required.
Must already be located in the Los Angeles area or be able to reliably support onsite client work in Los Angeles.

Nice To Haves

MSP experience is strongly preferred.
Media and entertainment, post-production, VFX, animation, editorial, or creative studio experience is preferred.
Experience with Qumulo, Dell PowerScale/Isilon, TrueNAS, NetApp, or similar storage platforms.
Experience with Adobe Creative Cloud, Avid, DaVinci Resolve, Autodesk tools, render farms, or production pipelines.
Scripting or automation experience using Bash, PowerShell, Python, Ansible, or similar tools.
Experience with monitoring, RMM, MDM, endpoint protection, and backup platforms.
Cloud experience with AWS, Azure, or Google Cloud.
Linux administration experience across distributions such as Ubuntu, Debian, Red Hat, Rocky Linux, AlmaLinux, or CentOS.

Responsibilities

Provide onsite and remote technical support for GPL’s Los Angeles-based clients.
Design, deploy, and support infrastructure for studios, post-production companies, creative agencies, and enterprise clients.
Administer Windows, macOS, and Linux environments.
Support shared storage platforms, high-performance workstations, creative workflows, and production networks.
Troubleshoot performance issues across servers, storage, networks, endpoints, and applications.
Support Active Directory, Google Workspace, Microsoft 365, DNS, DHCP, VPN, firewalls, and identity systems.
Manage virtualization environments such as VMware, Hyper-V, Proxmox, or Nutanix.
Assist with backup, disaster recovery, monitoring, patching, and security hardening to comply with industry standards and prepare clients for routine audits.
Create clear documentation, diagrams, runbooks, and client environment notes.
Work closely with GPL account managers, project managers, engineering leadership, and field engineers.
Escalate issues appropriately and communicate clearly with clients during outages or production-impacting events.
Create repeatable systems, standards, and documentation to help reduce single-person dependencies.
Identify risks, stabilize client systems, and develop practical plans for improvement.