Senior Systems Engineer

HEARTLAND BUSINESS SYSTEMS LLC • Plymouth, MN

18d

About The Position

The Senior Systems Engineer develops, implements, and supports systems-related services and solutions for consulting clients. The role builds customer-focused relationships to identify business challenges and develop specifications and requirements for effective solutions. As a member of the HBS Systems team, the engineer provides consultative and proactive project support, coordinates delivery across internal teams, and provides senior-level support and administration for customer networks. The position also contributes to product research, configuration standards, team education, project documentation, and ongoing professional development through vendor and industry certifications. The role includes meeting an annual billable-hour goal, which may change as the business evolves.

Requirements

• At least 3 years of experience in a technical-related field.
• Experience designing and architecting Microsoft Azure solutions, including Azure AD, Intune, Azure Backup, and Azure Site Recovery.
• A bachelor’s degree, equivalent relevant certifications, or equivalent work experience.
• At least one or more of the following: CCNP, MCA, CCA-V, or VCP.
• Experience designing and architecting systems-based solutions.
• Experience installing and supporting Microsoft enterprise products.
• Outcome-focused mindset.
• Strong prioritization skills.
• Team-oriented approach.
• Professional attitude and respectful demeanor.

Responsibilities

• Provide consultative and proactive project support to HBS’s account base as a leader and contributor on the HBS Systems team.
• Collaborate and lead across internal teams to ensure successful delivery and timely execution of the scope of work.
• Research new products, improve configuration standards and best practices, and educate team members about products and services to enhance the sales process.
• Provide senior-level support, maintenance, and administration for customer networks, and review them for potential concerns or enhancement opportunities.
• Model a positive team atmosphere across regional and virtual practices while maintaining a professional and respectful demeanor.
• Create and maintain detailed documentation of past projects to support time estimates and scopes for related new projects.
• Obtain and maintain current vendor- and industry-specific certifications, and stay current on products and solutions using available resource networks.
• Meet the annual billable-hour goal defined by HBS.

Benefits

• Competitive compensation package, which may include bonuses, incentives, commissions, fair wage, retirement plans, and benefits with HSA-compatible plans.
• Growth opportunities.
• Community involvement.
• Personal development.
• Employee and family celebrations.
• Green initiatives.
• Personal time off.
• Work-life balance.
• Recognition and awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior